Operations Coordinator

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. 

The Opportunity

Akido Labs is seeking an Office & Operations Manager to support our Bakersfield field and administrative operations. This role is the backbone of Kern County programs, ensuring our clinical and outreach teams have the supplies, coordination, and structure to deliver care efficiently and effectively. Reporting jointly to the Program Manager and Growth Operations, this position offers the opportunity to lead on-the-ground operations for an innovative care model serving vulnerable populations. It’s a great fit for someone who thrives in a fast-paced, mission-driven environment where organization and initiative make a daily impact.

What you’ll do

• Oversee daily Bakersfield office operations, ensuring the workspace is organized, supplied, and ready for staff.
• Manage incoming calls and maintain responsive communication with staff and leadership.
• Coordinate logistics for field teams, including vehicle readiness, supply distribution, and equipment tracking.
• Maintain supply chain and inventory for medical, harm reduction, and outreach kits.
• Track fleet maintenance, fuel usage, and ensure vehicles are serviced on schedule.
• Support the Program Manager with scheduling, staffing updates, and operational task tracking.
• Audit and reconcile supply and expense logs; ensure all invoices and receipts are filed.
• Participate in weekly and monthly operations meetings across Kern and Safety Net teams.

Who you are

• 3 years of experience in office, operations, or logistics management (required)
• Background in healthcare, outreach, or community-based programs (preferred)
• Strong organizational and multitasking skills with high attention to detail
• Proficiency in Microsoft 365 and digital collaboration tools
  • High proficiency in Excel is a requirement for this role
• Excellent communication and time management abilities
• Comfortable managing supplies, scheduling, and staff coordination in dynamic field settings
• Valid driver’s license and ability to travel locally as needed (required)

Benefits

• Stock-options package
• Health benefits include medical, dental and vision
• 401K
• Long-term disability
• Unlimited PTO
• Life insurance
• Paid Leave Program

Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.