What are the responsibilities and job description for the Front Desk position at AKAM?
About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
Position Overview: The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed.
Responsibilities Include, But Are Not Limited To
Position Overview: The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed.
Responsibilities Include, But Are Not Limited To
- Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
- Greet and announce visitors in a professional and courteous manner.
- Maintains a safe and clean reception area and conference rooms.
- Handle inquiries from clients and tenants.
- Assist Agents with mailings.
- Work on special projects as assigned.
- Monitoring surveillance cameras
- Administrative experience
- Excellent Customer Service and upbeat friendly personality
- Effective written and verbal skills.
- Microsoft Office experience
- Strong communication skills
- Organizational abilities
- Data entry skills
- HS Diploma is required
- Proficient with Microsoft MS programs; Word, Outlook, and Excel
- Vertilinc (preferred)
- Strong verbal communication skills
- Must have strong time management skills and be able to work well in a fast-paced environment.
- Must be able to lift to 30 lbs
- Bilingual (in Spanish) a plus but not required