What are the responsibilities and job description for the Closing Specialist position at AKAM?
About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include healthcare, dental and vision options, paid time off and paid holidays.
Reports to the VP of Client Finance of AKAM
Responsibilities Include, But Are Not Limited To
Mon - Friday 8:30 - 5:00 pm
What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include healthcare, dental and vision options, paid time off and paid holidays.
Reports to the VP of Client Finance of AKAM
Responsibilities Include, But Are Not Limited To
- Handle all unit owner and attorney calls, and emails related to estoppels, closings and questionnaires.
- Handle mortgage broker calls and emails related to questionnaires.
- Handle the Realtor’s follow-up calls and emails for the status of estoppels, affidavits, etc.
- Process ownership changes and associated deposits, including scanning checks.
- Receive HUD statement and closing check to process Owner change.
- Follow up on Hud and closing check when owner change has been outstanding and onsite needs to change owner.
- Approve and Release estoppels prepared by others (Offshore team).
- Assist the Offshore team as needed with questions and research
- Research Public records when an estoppel request doesn’t match the owner in Yardi for an Estoppel.
- Handle transfer fee checks and keep an excel log (needs access to scan to AKAM Corporate account).
- Prepare Revenue reports for estoppels/ questionnaires and transfer fees
- A minimum of 3-5 years’ experience with Closing and Estoppels in the Property Management or Real Estate Industry is required.
- Experience with Condo Certs Software is preferable.
- Experience with Yardi Accounting Software is preferable.
- A minimum of a High School Diploma.
- Must be able to multitask and handle a high volume of applications.
- Excellent knowledge of MS Office especially Word and Excel.
- Strong verbal and written communication skills.
- Bilingual in Spanish.
- 17 PTO days off- includes vacation, sick, and personal time off
- 10 paid holidays
- Your birthday off
- 1 floating holiday
- You are eligible for medical benefits after 30 days and 401k after 90 days
- AKAM offers growth opportunities
Mon - Friday 8:30 - 5:00 pm