On-Site Assistant Management Executive

About AKAM: AKAM is a leading property management firm serving some of the most prestigious residential condominiums and cooperatives in New York City. Known for our high-touch service and dedication to excellence, we foster an environment of integrity, collaboration, and growth.

Position Overview:
We are seeking a highly organized, proactive, and service-oriented On-Site Assistant Management Executive to support the daily operations of a large residential condominium building in New York City. This role works closely with the Property Manager and Board of Managers to ensure efficient building operations, exceptional resident satisfaction, and adherence to all policies and procedures.

Key Responsibilities:

• Assist the Property Manager in overseeing day-to-day building operations, including maintenance, security, and resident services
• Serve as a point of contact for residents, addressing inquiries, requests, and complaints in a timely and professional manner
• Manage work orders and ensure timely completion of repairs and maintenance tasks
• Assist in vendor management, including scheduling, supervision, and quality control of external contractors
• Maintain accurate records, logs, and documentation related to building operations
• Support financial administration tasks, including invoice processing, budget tracking, and expense reporting
• Conduct regular inspections of common areas to ensure cleanliness, safety, and compliance with building standards
• Assist with move-ins/move-outs, ensuring adherence to building policies
• Support emergency response procedures and act as a point of contact during building incidents
• Help organize and communicate building notices, updates, and community initiatives to residents

Qualifications:

• Bachelor’s degree preferred, or equivalent work experience in property management or a related field
• 2–5 years of experience in residential property management, hospitality, or a similar role
• Strong interpersonal and communication skills with a customer-service mindset
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and property management software
• Ability to handle sensitive situations with discretion and professionalism
• Knowledge of NYC residential building operations and regulations is a plus

Working Conditions:

• On-site position in a large residential condominium building
• May require occasional evening or weekend availability for emergencies or special projects

Compensation & Benefits:

• Competitive salary based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional growth and advancement

Ideal Candidate:
A detail-oriented and dependable professional who thrives in a fast-paced residential environment, takes initiative, and is committed to delivering high-quality service to residents and stakeholders.