What are the responsibilities and job description for the Leasing Specialist position at AJH Management?
Overview
Join our dynamic team as a Leasing Specialist and become a vital part of our property management operations! In this energetic role, you will be the first point of contact for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise in property leasing, customer service, and legal administrative procedures will ensure a seamless experience for applicants while maintaining compliance with Fair Housing regulations and Section 8 guidelines. This position offers an exciting opportunity to develop your skills in real estate administration, negotiation, and property management within a fast-paced environment dedicated to excellence.
Responsibilities
- Greet prospective tenants warmly, providing detailed information about available units, community amenities, and leasing terms.
- Conduct property tours, highlighting features and answering questions to upsell units effectively.
- Manage the leasing process from application submission through contract signing, ensuring all documentation is accurate and complete.
- Utilize property management software to enter data, track leads, and maintain organized leasing records.
- Verify applicant eligibility by reviewing income documentation, credit reports, and background checks in accordance with LIHTC, Section 8, and Fair Housing regulations.
- Negotiate lease terms and contracts with applicants while ensuring compliance with legal standards and landlord-tenant laws.
- Coordinate with maintenance teams regarding property upkeep and facilitate smooth move-in procedures for new residents.
- Handle conflict management situations professionally, resolving tenant concerns promptly while maintaining positive relationships.
- Maintain filing systems for lease agreements, legal documents, and administrative records; ensure confidentiality at all times.
- Provide exceptional customer service via phone etiquette and in-person interactions to foster strong customer relationships.
Qualifications
- Proven experience in property leasing or real estate administrative roles; familiarity with property management software such as Remote Landord, I Love Leasing or Yardi is highly preferred.
- Knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, and landlord-tenant law to ensure compliant leasing practices.
- Strong customer service skills with the ability to upsell units confidently while managing conflict effectively.
- Experience with legal contracts, negotiation techniques, and administrative procedures related to property management.
- Office experience including data entry, filing, and handling administrative tasks efficiently in a fast-paced environment.
- Excellent phone etiquette coupled with professional communication skills to engage potential tenants positively.
- Ability to manage multiple priorities simultaneously while maintaining attention to detail; facilities management knowledge is a plus.
- Demonstrated conflict management skills with a focus on resolution and relationship building. Join us as a Leasing Specialist where your proactive approach and dedication will help create vibrant communities while advancing your career in real estate administration!
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $21