What are the responsibilities and job description for the Leasing Consultant position at AJH Management?
Leasing Consultant — Middletown Landing
Location: Middletown Landing, 700 Landis Ridge Drive, Louisville, KY 40245
Pay: $24.00 per hour plus commissions
Schedule: Full-time
Middletown Landing is looking for a professional, motivated, and customer-focused Leasing Consultant to join our property management team.
This role is ideal for someone who enjoys sales, building relationships, and helping people find their next home. You’ll guide prospective residents from their first inquiry through move-in while providing attentive service to current residents and supporting daily community operations.
About Our Company
We are a growing property management company committed to quality service and creating a positive living experience for our residents. We value reliable, dedicated team members and offer opportunities for professional growth and development.
Key Responsibilities
- Respond promptly and professionally to phone calls, emails, online inquiries, and walk-ins.
- Schedule and conduct welcoming, informative apartment and community tours.
- Clearly explain apartment features, amenities, pricing, availability, and lease terms.
- Follow up consistently with prospective residents to convert inquiries into signed leases.
- Process applications and guide applicants through the leasing process.
- Prepare accurate, complete lease documents and maintain records in the property management system.
- Provide responsive resident service and coordinate follow-up with the appropriate team members.
- Assist with lease renewals and resident retention.
- Support occupancy targets and leasing goals.
- Stay informed about market conditions and competing communities.
- Walk vacant apartments, models, and amenity areas to ensure they are clean, presentable, and ready for tours.
- Collaborate with the Property Manager, maintenance team, and other staff.
- Follow company policies, Fair Housing requirements, and professional leasing standards.
Qualifications
- Experience in leasing, sales, hospitality, property management, retail, or customer service preferred.
- Strong communication, customer service, and follow-up skills.
- Confidence leading tours, addressing questions, and asking for the lease.
- A professional, welcoming approach and the ability to build rapport.
- Strong organizational skills and attention to detail.
- Ability to prioritize responsibilities in a busy office environment.
- Basic computer proficiency and the ability to learn property management software.
- Dependability, punctuality, and a team-oriented attitude.
- Ability to work independently, take initiative, and follow through.
- Knowledge of Fair Housing requirements preferred; training can be provided.
What We Offer
- $24.00 per hour plus commissions
- Full-time employment
- Competitive benefits package
- A supportive, professional team environment
- Growth and development opportunities within a growing company
Apply Today
If you’re personable, organized, and motivated to deliver strong leasing results and excellent resident service, we’d love to hear from you. Join Middletown Landing and help future residents find a place to call home.
This job description outlines the primary responsibilities of the position. Additional related duties may be assigned.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work some Saturdays from 9 am - 2 pm?
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $24