Supervisor

Commercial Cleaning Supervisor: 2nd Shift - Full Time

Job Summary:

The primary job responsibility will be leading a small team of cleaning team members.  The Supervisor ensures that all assigned custodial duties are completed to the highest standards, while fostering a culture of excellence, safety, and teamwork.

The specifics of a Supervisor role can vary greatly depending on the sector, but Supervisors duties typically include:

·       Employ coaching, inspection, and accountability to drive excellence in cleaning services.

·       Lead by example, assisting in cleaning tasks when necessary.

·       Perform work within production time budgets and supply budgets.

·       Train new cleaning team members on proper protocols and standards using a variety of approaches, including hands-on training.

·       Keep equipment clean and in good operating condition.

·       Follow all safety rules and participating in the company’s safety program.

·       Address and resolve customer requests promptly and efficiently.

·       Project a professional image and maintaining good customer and public relations.

·       Adhere to company rules, policies, and operating procedures.

·       Report to the Account Manager any equipment breakdowns, unsafe conditions, customer complaints, and any other problems that may occur.

Skills, Abilities, Education, and Experience:

·       Must be 18 or older, possess a valid driver’s license.

·       Excellent verbal and written communication skills.

·       Ability to work under pressure and meet established goals and objectives.

·       Strong analytical and problem-solving skills.

·       Strong service/quality attitude.

·       Sense of urgency & ability to meet deadlines; self-directed.

·       Exceptional communication, interpersonal, and technical skills are necessary.

·       Knowledge of industry best practices is preferred.