What are the responsibilities and job description for the Salesforce Administrator position at Aita Consulting Services,Inc.?
Job Details
Fulltime Position
Onsite Position
Job Summary:
The Salesforce Administrator will manage day-to-day Salesforce operations, support users, perform conafiguration, and ensure smooth functioning of the Salesforce platform. The role is ideal for a strong Admin with experience in Sales Cloud or Service Cloud support and user management.
Key Responsibilities:
- Perform daily Salesforce administration tasks including user setup, roles, profiles, permission sets.
- Configure objects, fields, flows, validation rules, page layouts, record types, and reports/dashboards.
- Manage data quality, data loads, and duplication audits.
- Work closely with business teams to gather requirements for enhancements.
- Support Service Cloud users (Cases, Console, Knowledge, Omni-Channel).
- Assist in deployments, sandbox management, and testing.
- Monitor platform usage, licenses, and system performance.
- Provide end-user training and documentation.
- Coordinate with external vendors and technical teams for break/fix and enhancements.
Required Skills & Experience:
- 3 6 years of Salesforce Administration experience.
- Hands-on experience with configuration, flows, automation builder, and reporting.
- Strong understanding of Service Cloud or Sales Cloud processes.
- Experience with data tools (Data Loader, Data Import Wizard).
- Good communication and stakeholder-management skills.
- Salesforce Admin Certification (ADM-201) required.
- Additional certifications (Advanced Admin, Platform App Builder) are a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
