What are the responsibilities and job description for the Network Technician position at Aita Consulting Services Inc.?
Hybrid Position - Candidate Must be Local
Job Description:
The contractor shall perform the following duties and responsibilities:
- Review and validate incoming ServiceNow tickets, obtaining missing or required information as necessary.
- Assign tickets to appropriate technical staff.
- Maintain and verify accurate system records.
- Manage Cisco WebEx configurations via Kurmi, including password resets, voicemail resets, and name changes.
- Perform onsite telecommunications installations within a 50-mile radius of 1575 Sherman.
- Install and configure voice jumpers.
- Troubleshoot analog line issues and copper cabling infrastructure.
- Assist technical staff with day-to-day telephony tasks, such as phone relocation and installation.
- Inventory phones and network switches, documenting details in a spreadsheet for decommissioning or surplus processes.
QUALIFICATIONS:
- Degree in computer science, information systems, or related field.
- Certified network professional accreditation, Strong diagnostic and problem-solving skills.
Duties and Responsibilities:
- Installing network hardware components and cables.
- Configuring network software.
- Identifying and eliminating bottlenecks to ensure long-term network efficiency.
- Troubleshooting and resolving issues with the network.
- Ensuring the network operates securely.
#ZR
Salary : $40 - $45