Quality Planning Engineer

Job Title: Quality Planning Engineer

Company: AISIN World Corp. of America (Dispatched to BNAM (BluE Nexus America))

Department: Quality  

Location: Plymouth, MI (BNAM Office)

Position Summary

This position will function to provide Quality support for BluE Nexus products in North America.

Position Responsibilities

The incumbent is expected to perform the following functions that the company has determined are essential to this position:

* General Note: BNAM: Tier 1, Aisin/Denso/TMC: Tier 2, Supply Chain: Tier 3

Initial Launch Control (ILC/ESC)

• Preparation of documents and evidence for milestone management based on BNAM policies and procedures.
  • Complete Tier2 plant audits (BluE Nexus: Tier1) as needed
    • Confirm process quality for new developed lines/commodities before Start of Production (SOP) timing. 
• OEM manufacturing process confirmation for BNAM commodities based on BNAM/Tier 2 Inspection/Handling Information in order to prevent mishandling OEM plants.
  • Commodity handling confirmation during transportation and at OEM plant.
  • Customer vehicle confirmation trial support from BNAM point of view.
• Quality confirmation (installation condition, connector conditions, etc.) of BNAM business components on Customer trial event vehicles

Customer Quality Contact

• Quality information support for RFQ reply preparation
  • Explain and negotiate with OEM based on agreement with BNJ and Tier2 suppliers.
  • Negotiation of quality agreements with the OEM’s (Including service matters)
  • Negotiation of quality agreements with Tier 2 suppliers. (Including service matters)
  • Preparation of quality assurance plans (APQP) with Tier2 suppliers that satisfies OEM requirements.
  • Preparation of documentation (with Tier 2 suppliers) required to gain approval from OEM.
  • Coordinate approval from OEM for product design changes and process changes in Tier 2 manufacturing.
  • Facilitate OEM process audits at Tier 2 suppliers
• Quality Response (Early Detection/Early Resolution Methodology)
  • Manage OEM Field claim issues
    • Attend Tier 2 investigation activity with containment, as needed
    • Manage urgent problem correspondence
    • Coordinate Go&See at customer locations or dealerships
  •  Coordinate OEM Line claim issue correspondence
    • Understand OEM requirements
    • Visit OEM vehicle plant or dealer with Tier2 suppliers, as needed
    • Develop and distribute quality report
    • Attend Tier 2 investigation activities, as needed
    • Manage urgent problem correspondence (Q6 events)
  • Promote OEM quality meetings (Coordination with OEM/ BN-J)
  • Various Coordination with OEM and Tier2 suppliers, as required

SECONDARY RESPONSIBILITIES

• QMS (Quality Management System)
  • Maintenance of BNAM procedures for ESC (Early-Stage Control) quality milestones
  • Customer quality contact
  • Administer Early Detection Earl Resolution (EDER) activities
  • Manage compensation and administrative correspondence based on BNJ regulations.
  • Preparation of documents and evidence preparation for external ISO 9001 audit
  • Lead external audit activities and arrange audit agenda
  • Preparation of documents and evidence for internal audits and assessment of internal processes
• Warranty Cost Treatment
  • Warranty cost agreements between BNAM and Tier 2 suppliers
    • Send invoices to Tier 2, as needed
    • Disposition Tier2 cost claims
    • Inform the results to BNAM Sales
  • Warranty cost agreements between BNAM and OEM
    • Receive invoices from OEM
    • Disposition of OEM cost claims
    • Inform the results to BNAM Sales/Finance
    • Develop cost share evidence and documentation based on OEM requirements together with Tier 2 suppliers
• Other tasks and duties as assigned.

Required Skills and Abilities

Essential Skills and Experience:

• Production Process Auditing
• Problem Solving (8D, 5 Why, Six Sigma, etc.)
• Core Tool Knowledge (FMEA, Control Plan, etc.)
• Basic Quality Sciences (SPC, Capability, etc.)
• Experienced in negotiating claims for compensation (cost share agreements)

Beneficial Skills and Experience

• ISO9001 /IATF16949 Internal auditor certification
• Knowledge of requirement for ISO26262, ISO14747 and A-SPICE
• OEM Quality System knowledge (Automotive)
• ASQ certification (CQE, CQA, CQRE, etc.)

Education/Training/Certifications

• BA/BS Graduate

Qualifications:

Travel Requirements

• Approximately 30 %
• Must be willing and available to travel to such locations and with such frequency as is necessary and desirable to meet business needs.

Work Environment Requirements

With reasonable accommodation:

• Must be able to operate a personal computer, telephone, and other office equipment.
• Must perform job duties onsite, when necessary, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits).
• Must be able to work effectively in a fast-paced environment.
• Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality.
• Must be able to operate as an effective team member.
• Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies.

Attendance/Work Hour Requirements

• Must maintain an acceptable attendance record.
• Must be willing and available to work weekends and holidays as necessary and desirable to meet business needs.