Practice Coordinator

Airys Family Dentistry is a growing, patient-centered general dental practice that has proudly served our community for over two years. As we continue to grow, we are seeking a part-time Practice Coordinator to join our team and play a key role in delivering an exceptional patient experience.

This role also offers a potential growth pathway into an Office Manager position for the right candidate who demonstrates leadership, initiative, and alignment with our practice values.

About Our Practice

Airys Family Dentistry is led by Dr. Airy Choi, whose approach to care is rooted in trust, transparency, and mutual respect. Our goal is to create a welcoming, high-quality experience for every patient—and a supportive, growth-oriented environment for our team.

Office Hours:

• Wednesday–Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 4:00 PM

Office Website:

https://airysfamilydentistry.com/

Responsibilities:

• Greet and check in/check out patients
• Collect payments
• Present and track treatment plans; follow up as needed
• Collaborate with the team to ensure smooth daily operations
• Researches and post insurance payments to patients accounts, including researching EOB (Explanation of Benefits)
• Submit the insurance claims at the end of day with appropriate attachments.
• Call insurance company to check status of submitted claims, respond to the letters of requests and denials received daily from the insurance companies and trace past claims and resend when necessary
• Drive collections on AR with a dedicated focus on resolving insurance claims and patient balances over 90 days
• Manage vendor schedules and office maintenance
• Keep the team on track with monthly production/collection goals
• Work remotely if needed

Qualifications:

• Minimum 3 years of experience in a general dental practice
• Experience with dental software (Oryx preferred, not required)
• Experience with third-party financing (CareCredit, Sunbit, Cherry)
• Strong understanding of dental insurance and benefits
• Excellent verbal and written communication skills
• Strong organizational, time management, and follow-through skills
• Professional, dependable, and team-oriented

Ideal Candidate Traits:

• High level of professionalism
• Strong interpersonal and leadership skills
• Takes initiative and ownership
• Organized and detail-oriented
• Problem solver with a positive attitude
• Motivated to grow with the practice
• Strong computer proficiency

Technology We Use:

• Oryx Practice Management Software (Cloud Based)
• Vatech Portable X-ray System
• Vatech Green X 12 (Panoramic/CBCT)
• TRIOS 5 Scanner with 3Shape Software
• iTero Lumina

Growth Opportunity:

This position has the potential to evolve into an Office Manager role for a candidate who demonstrates strong leadership skills, operational awareness, and a commitment to the long-term success of the practice.

How to Apply:

If you meet the qualifications above and are excited to grow with a practice where your role truly matters, we’d love to hear from you.

Pay: From $25.00 per hour

Benefits:

• Continuing education credits
• Employee discount

Ability to Commute:

• Keller, TX 76248 (Required)

Work Location: In person

Salary : $25