Job Description:

Essential Duties/Responsibilities:

• Builds effective relationships with leaders, managers and employees to provide seamless HR support.
• Manages and resolves complex employee relations issues. Conducts prompt, effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Serves as an advocate and business partner by providing coaching and guidance to management and employees regarding policies, procedures and programs, career development, performance management.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Facilitates and improves the recruiting process by providing assistance with job descriptions, compensation analysis, approvals, and onboarding.
• Supports commission administration to include incentive agreements and non-solicit/non-compete agreements.
• Supports leave management as needed.
• Provides positive customer service by responding to employees and managers on HR- related questions timely.
• Provides reference to HR policies and procedures. Promotes employee self-service with available systems and procedures.
• Identifies opportunities, takes initiative and recommends improvements to the effectiveness of current HR/business processes and practices and make recommendations to HR leadership.

Working Conditions:

• Hybrid 3-4 days onsite, Houston, TX
• Open office environment
• Some overtime required as special projects arise
• Domestic Travel (up to 25%)

Minimum Requirements:

• High School Diploma
• Minimum of 7 years of HR experience in a business partner role supporting non-exempt populations
• Minimum of 5 years experience resolving complex employee relations issues, providing advice and counseling to managers.
• Industry experience in home services, hospitality, transportation, retail or related industry
• Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Must be able to communicate in English effectively, both verbally and in writing
• Strong working knowledge of multiple human resource disciplines, including compensation, employee relations, diversity, performance management
• Working knowledge of federal and state respective employment laws.
• Must possess effective presentation skills
• Ability to work outside of normal business hours as needed or as special projects/ demand
• Ability to travel overnight as needed
• Valid driver's license required

Preferred Qualifications:

• Bachelor’s degree or higher in Human Resources or related field preferred.
• SHRM Certified Professional certification (SHRM or HRCI)
• Experience with Workday
• Bilingual skills in Spanish

Additional Knowledge, Skills and Abilities:

• Strong work ethic
• Highly proactive mindset
• Ability to work in a fast-paced environment
• Strong attention to detail
• Customer centric focus
• Positive attitude and desire to be a team player
• Ability to manage multiple concurrent projects and associated resources
• Collaboration with teams across the business
• Demonstrated ability to create leadership level output
• Organized and able to coordinate a large volume of requests
• Demonstrated ability to multitask in a dynamic environment
• Ability to work independently and collaborate as key team contributor
• Ability to build positive relationships with customers, both internal and external
• Excellent verbal and written communication skills
• Safety mindset and acceptance of a safety culture

Physical Requirements:

• Must be able to lift/move up to 10 pounds frequently
• Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
• Must be able to adhere to long periods of standing, walking or sitting
• Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others
• Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.