What are the responsibilities and job description for the HVAC Dispatcher - Scheduler position at Airtron Heating & Air Conditioning - Austin?
Are you ready to be a vital part of a dynamic team in the HVAC industry? At Airtron Heating and Air Conditioning, we're looking for a detail-oriented and customer-focused HVAC Dispatcher - Scheduler to join us full-time in Austin, TX.
Earn a competitive salary, depending on experience, and enjoy exceptional benefits, including:
- Medical coverage
- A 401(k) plan with match
- Paid time off (PTO)
- Paid vacation time
Join a company that values flexibility, competitive pay, and a supportive work environment! Read on to find out how!
ABOUT AIRTRON
Airtron Heating and Air Conditioning is one of the leading providers of heating, ventilation, and air conditioning systems. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. Along with other recognitions, we are proud to receive accreditation from the Better Business Bureau (BBB).
Our company environment is energetic and constantly improving. We encourage our employees to think proactively about their career choices. Along with amazing benefits, we provide career growth opportunities to our employees. We believe our employees are critical to our ongoing success. Come join us and empower your future!
ABOUT THIS DISPATCH ROLE
As an HVAC Dispatcher - Scheduler, you start your day by reviewing service requests and coordinating with our skilled technicians to ensure timely and efficient service. Highly organized and efficient, you handle incoming calls, schedule appointments, and dispatch technicians to residential and commercial locations.
You consistently keep our scheduling system updated and inform customers every step of the way. Your excellent communication skills shine as you interact with clients, addressing their concerns and providing updates on service timelines. By the end of the day, you have played a crucial role in delivering exceptional HVAC services and maintaining our reputation for excellence.
QUALIFICATIONS FOR AN HVAC DISPATCHER - SCHEDULER
- High school diploma or equivalent
- 2 years of experience working in an office setting with a minimum of 20% of daily duties assisting customers over the phone
- General computer competency, including at least one year of experience with Microsoft Excel, Word, and Outlook
- Effective communication skills in English, both verbal and written
- Ability to work overtime with little notice (occasional weekend hours may be required)
If you're a proactive problem-solver with a passion for customer service and efficiency, we want to hear from you! Join Airtron Heating and Air Conditioning and be part of a dispatch team that values professionalism, teamwork, and dedication to quality service. Our initial application process is quick and mobile-friendly, taking just 3 minutes to complete. Apply now and take the first step toward an exciting career with us!