What are the responsibilities and job description for the Applications Engineer position at AIRSYS USA?
Applications Engineer - HVAC
Role Overview
The purpose of this position is to drive product market penetration by identifying the best engineering solutions to customers’ needs. In this position, you will need in-depth understanding of the product, installation, alarms, and troubleshooting. Extensive travel may be required depending on the project for onsite surveys, commissioning, and other needs. Between projects, priority will be creating and maintaining existing technical documentation such as installation manuals, drawings, and service memos.
Applications Engineer (HVAC) Responsibilities
Conduct site surveys and onsite commissioning/startup for installs
- Supervise and coach contractor’s field installation and commissioning
- Perform diagnosis of issues, alarms, component failures, and potential software issues in HVAC systems
- Provide guidance for contractors during installation and integration, such as electrical, piping, ducting, and remote monitoring integration
- Lead field trials for new product introduction and provide onsite supervision and where required including software upgrade
- Review project closeout package and signoff on HVAC projects for factory warranty
- Respond to emergencies when required
- Create and maintain existing documentation such as product installation manuals, drawings, service memo
- Review project submittals, floorplans, shop drawings, and site-survey information
- Research and suggest options on HVAC product and installation and integration methods
- Conduct product introduction and training for end-users
- Report field observation for engineering teams to continuous product improvement
- Identify opportunities, customer requirements, and customer pain points. Use this information to develop input for future product development
Qualifications
- Bachelor’s degree in Electrical/Mechanical engineering or similar
- 2 years’ experience with HVAC systems preferred
- Prior understanding electrical and mechanical codes is a plus
- Strong personality and character to lead training sessions
- Strong organizational skills and communication abilities
- Experience working with MS OFFICE (Outlook, Excel, Word and Power Point)
Preferred Qualifications
- Customer Orientation: Demonstrates the ability to understand and prioritize customer needs in technical solution development.
- Communication Clarity: Translates complex engineering concepts into accessible, persuasive presentations.
- Strategic Problem Solving: Applies critical thinking to identify innovative solutions aligned with business goals.
- Collaboration: Works effectively across cross-functional teams to drive outcomes in fast-paced environments.
Work Environment & Travel
- Frequent travel required to customer sites, data centers, or partner facilities—travel may include overnight or extended stays.
- Must be able to occasionally lift and/or move up to 25 pounds.
- Ability to sit, stand, and walk for extended periods, including during on-site facility tours.
Benefits
- Competitive compensation package based on experience
- Benefits package including Medical/Dental/Vision Insurance, 401(k), FSA, DCFSA, Life Insurance, vacation, paid holidays, and sick days
- Exciting career advancement
- Global exposure and insights into the industry
About Airsys
At Airsys, we develop innovative and pioneering cooling technologies for not just the next generation, but the next century. We're reshaping the cooling industry so critical systems work uninterruptedly, with maximum capacity, and in an environmentally responsible manner. We provide a wide range of cooling solutions, including Medical, Data Center, Telecom, Semiconductor Manufacturing, and Energy Storage.
- Our Mission is to sustain the critical infrastructure our modern society relies on by promoting efficient, reliable, and ecological cooling solutions.
Salary : $90,000 - $115,000