What are the responsibilities and job description for the Managed and Charter Billing Associate position at Airshare?
SUMMARY
Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture.
The Managed and Charter Billing Associate is responsible for providing timely and accurate invoices for standard managed and charter business with the assistance of the Lead. This position provides support as it relates to troubleshooting billing issues and/or handling day-to-day customer billing inquiries and payments. This position will require you to work in the Corporate Headquarters office located in Overland Park, KS. This is not a remote or hybrid role.
ESSENTIAL DUTIES
- Work with standard managed customer invoicing
- Standard managed customer Point of Contact for all questions
- Track and apply owner credits
- Distribute invoice packages for all managed customers
- Manage representative and customer interactions
- Distribute monthly statements for all managed customers
- Review and analyze reports to ensure accuracy
- Communicate with Managed and Charter management to resolve data/billing discrepancies
The qualified candidates will have a High School Diploma/GED with 1 years of billing experience.
- Strong computer skills including MS Office (Excel)
- Attention to detail
- Critical thinker, problem solver, self-starter, and ability to work independently
BENEFITS AND PERKS
- Medical, dental, and vision insurance – if you choose to participate, coverage will commence on the first day of the month following your date of hire
- Airshare offers a no-cost medical and dental option at the employee level
- Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, and pet)
- Paid Parental Leave
- Company-paid term life insurance equal to 1.5 times your annual salary
- Two 401(k) retirement plans with employer match – you will be eligible to participate on the first of the month following 30 days of employment
- PTO is accrued based on the length of employment
- 11 holidays per year
- Access to relocation flights
- FREE Full Size on-site Gym with locker rooms and Sauna
- Group Fitness Classes and various activities (pickleball, running club, ping pong, etc.)
- FREE Access to Bicycle sharing
- Indoor and Outdoor Common areas with WIFI
- On-site café and Food Truck on Wednesdays
- Amazon Delivery lockers
- Covered Parking
Airshare is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation