What are the responsibilities and job description for the Account Executive, SMB position at AirOps?
About AirOps
AirOps helps brands get found and stay found in the AI era. As the first end-to-end content engineering platform, we give marketing teams the systems to win visibility across traditional and AI search with one durable advantage: quality.
Thousands of marketers use AirOps to see how their brand shows up across the new discovery landscape, prioritize the highest-impact opportunities, and create accurate, on-brand content that earns citations from AI platforms and trust from humans. We are building the platform and profession that will equip a million marketers to lead the next chapter of marketing, where creativity and intelligent systems work together and quality becomes the strategy that lasts.
AirOps is backed by Greylock, Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, Alt Capital, and more than a dozen top marketing leaders, with hubs in San Francisco, New York, and Montevideo.
About The Role
We're looking for an SMB Account Executive who combines technical knowledge with sales ambition to drive AirOps' growth within the startup and SMB ecosystem. This is a product-led sales role where you'll leverage your technical background to demonstrate value, close deals, and help startups transform their content operations with AI.
You'll own the full sales cycle for SMB accounts, working with startup founders, growth teams, and marketing leaders. Your technical experience will be your superpower – enabling you to build compelling demos, troubleshoot implementations, and speak credibly about AI solutions while driving revenue.
Who You Might Be
In addition to technical AEs, we're open-minded to looking at someone with one of these backgrounds who wants to transition into sales:
Path 1: Technical Support → Sales
What You'll Need
AirOps helps brands get found and stay found in the AI era. As the first end-to-end content engineering platform, we give marketing teams the systems to win visibility across traditional and AI search with one durable advantage: quality.
Thousands of marketers use AirOps to see how their brand shows up across the new discovery landscape, prioritize the highest-impact opportunities, and create accurate, on-brand content that earns citations from AI platforms and trust from humans. We are building the platform and profession that will equip a million marketers to lead the next chapter of marketing, where creativity and intelligent systems work together and quality becomes the strategy that lasts.
AirOps is backed by Greylock, Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, Alt Capital, and more than a dozen top marketing leaders, with hubs in San Francisco, New York, and Montevideo.
About The Role
We're looking for an SMB Account Executive who combines technical knowledge with sales ambition to drive AirOps' growth within the startup and SMB ecosystem. This is a product-led sales role where you'll leverage your technical background to demonstrate value, close deals, and help startups transform their content operations with AI.
You'll own the full sales cycle for SMB accounts, working with startup founders, growth teams, and marketing leaders. Your technical experience will be your superpower – enabling you to build compelling demos, troubleshoot implementations, and speak credibly about AI solutions while driving revenue.
Who You Might Be
In addition to technical AEs, we're open-minded to looking at someone with one of these backgrounds who wants to transition into sales:
Path 1: Technical Support → Sales
- You've spent 1-3 years in technical support or customer success at a SaaS company
- You understand how to diagnose problems and guide customers to solutions
- You're tired of being reactive and want to proactively drive revenue
- You've seen what good and bad sales reps do, and you know you can do better
- You've been a software engineer or solutions engineer for 1-3 years
- You enjoy the problem-solving aspect but crave more human interaction
- You find yourself naturally explaining technical concepts to non-technical people
- You want to directly impact business growth rather than just building features
- You've been a technical SDR/BDR at a low-code or AI company
- You understand developer tools and can speak to technical audiences
- You're ready to own the full sales cycle, not just the top of funnel
- You've been studying your AEs and know you're ready for the next step
- Own the entire SMB sales cycle from prospecting to close, focusing on startups and high-growth companies
- Build and deliver technical demos that showcase AirOps solving real customer problems
- Collaborate with product and engineering to communicate customer needs and improve the product
- Develop expertise in AI/LLM use cases for content and marketing teams
- Run product-led sales motions including free trial conversions and expansion opportunities
What You'll Need
- Technical background through support, engineering, or technical sales experience
- Genuine interest in AI and ability to learn new technical concepts quickly
- Basic understanding of LLMs and prompt engineering
- Strong communication skills - you can explain complex ideas simply
- Comfort with ambiguity - the only constant is change
- Builder mentality - you'll become proficient building with AirOps (if you’re not already!) and you’ll build process around the role
- Located in SF or NYC - this is an in-person role with real collaboration
- Experience at an early-stage startup (Series A or earlier)
- Familiarity with marketing/content tech stack
- Previous experience with product-led growth companies
- Technical Sales is the Future: As software becomes more complex, technical sellers win
- Ground Floor Opportunity: Be one of the first AEs and help build the sales org
- Rapid Career Growth: We promote internally before looking externally
- Real Product-Market Fit: You'll be selling something customers actually want
- Learn from the Best: Direct access to founders and senior leadership
- Extreme Ownership
- Quality
- Curiosity and Play
- Make Our Customers Heroes
- Respectful Candor
- Equity in a fast-growing startup
- Competitive benefits package tailored to your location
- Flexible time off policy
- Parental Leave
- A fun-loving and (just a bit) nerdy team that loves to move fast!