What are the responsibilities and job description for the Sales And Service Specialist position at AireMaster of the Heartland?
Sales/Service Representative
Aire-Master of The Heartland
Territory: Eastern Iowa (Waterloo, Dubuque, Cedar Rapids, Iowa City, Davenport)
Position Type: Full-time or Part-time (based on role)
About Us
Aire-Master of The Heartland is a scent marketing and odor control company specializing in enhancing the fragrance quality of commercial environments. From warehouses to banks, restaurants, medical facilities, senior living communities, and multi-family leasing offices, we help businesses create fresh, memorable, and welcoming first impressions for their customers.
Position Overview
We are seeking motivated and reliable Sales/Service Representatives to join our growing team. This hybrid role includes both generating new business accounts and servicing those accounts until a dedicated service representative is hired. Long-term, it is our company’s goal to separate sales and service into distinct positions.
If you enjoy working independently, have strong people skills, and like hands-on tasks, this role is an excellent fit.
Key Responsibilities
Sales Responsibilities:
- Identify and generate new business accounts within the assigned territory
- Build and maintain strong customer relationships
- Present Aire-Master scent marketing and odor control solutions to commercial businesses
- Support customers through onboarding and initial service
Service Responsibilities:
- Service, maintain, and refill scent machines in commercial settings
- Ensure equipment is functioning properly and meets scent quality expectations
- Provide excellent customer service during on-site visits
- Maintain organized records of service activities and inventory
Required Qualifications
- Proven sales record
- Ability to install basic equipment (familiarity with drills and small tools required)
- Comfortable climbing a 4–6 ft. ladder
- Ability to lift up to 40 lbs.
- Strong communication and customer service skills
- Reliability, punctuality, and attention to detail
- Must have a clean driving record
- Must pass a criminal background check
- Must pass a drug and alcohol screening
- Must be legally authorized to work in the United States
Compensation
- Salary is commensurate with qualifications and experience.
- Additional details will be discussed during the interview process.
Why Join Aire-Master of The Heartland?
- Work with an established leader in scent marketing and odor control
- Contribute to improving customer experiences across diverse industries
- Flexible position options (full-time or part-time)
- Opportunity for growth as sales and service roles expand