Senior HVAC Service Technician

If you're an experienced HVAC Service Technician who enjoys solving problems, seeing customers satisfied, and mentoring junior technicians, we have an immediate opening for a Senior HVAC Service Technician.

We are hiring our first field technician—a highly skilled HVAC professional who can lead service calls from day one, help train others, and play a foundational role in shaping our service department. This position will be a cornerstone of our growing business and will present meaningful opportunities for advancement and compensation commensurate with responsibility.

This is a customer-facing, residential service role. You'll meet customers in their homes, complete repairs and maintenance, and discuss recommended solutions. Success in this role requires a commitment to world-class service and a genuine interest in helping customers make informed decisions about their home comfort.

At Aire Serv, we are known for excellent customer service, a professional image, and our Done Right Promise. We're looking for someone who can uphold our high standards of service and professionalism. If that's you, apply today—our system will schedule you for an interview within 24 hours if you meet the requirements.

Why You'll Want to Join Our Team

You can expect:

• Paid training and career development
• Branded company van
• Fuel card
• Tablet with all required apps and forms
• Tool account
• Uniforms provided
• Work boots allowance
• Paid time off in the first year, with annual increases
• Paid holidays
• Year-round employment
• Additional earning potential through spiffs, commissions, and performance bonuses
• A clear career path aligned with your goals and aspirations

Your Responsibilities as a Senior HVAC Service Technician

You will play a vital role in serving our clients through the highest-quality service and maintenance of their home HVAC systems. You will also play a leadership role in our service department as a mentor and example for future team members.

• Deliver world-class service: Provide an exceptional experience at every visit.
• Troubleshoot and maintain systems: Consult with customers, understand their concerns, and diagnose and repair issues correctly the first time.
• Advise on upgrades and service plans: Identify comfort and IAQ needs and offer expert recommendations.

What We Want From You

Experience

• 5–12 years of residential HVAC service experience
• Strong diagnostics, troubleshooting, and communication
• Comfortable with installs when needed
• Prior mentoring or training experience is a plus
• Experience with ServiceTitan is highly desirable

Certifications

• EPA 608 required
• NATE preferred
• Arizona experience is a major plus

Driving Requirements

• No more than two moving violations in the past three years
• No license suspensions in the past three years
• No more than one at-fault accident in the past three years
• No serious violations in the past three years (DUI/DWI, leaving the scene, reckless driving, assault)

Soft Skills

• Patient trainer
• Clear communicator
• Values process, professionalism, and consistency
• Wants to help build a team and a company
• Bilingual (Spanish/English) is a plus

To Succeed in This Role

• You follow a proven service system designed to generate consistent 5-star reviews.
• You work closely with an office team that ensures you have appropriate time with each customer.
• You can handle hot attics and tight crawl spaces when needed.
• You take time to explain solutions to customers in a clear, respectful way.
• You commit to ongoing training and personal development.

How We'll Measure Performance

• Punctuality, reliability, and availability
• Quality of work—done right the first time
• Efficiency—balancing thoroughness with timeliness
• Customer satisfaction and reviews
• Key Performance Indicators—scorecard system with clear, attainable goals

How to Know If This Job Is for You

• You are team-oriented and want to build something meaningful.
• You prefer smooth, consistent processes.
• You empathize deeply with customers and want to guide them through clear, understandable options.

Benefits & Pay

Pay Range: $31.25–$42.00 per hour depending on experience and technical capability.

Performance Pay

• Commission on add-on services, maintenance agreements, and IAQ products
• Bonuses for replacement leads provided to sales/HCD
• Monthly KPI bonuses tied to satisfaction, close rate, and ticket average
• Stability Guarantee: Minimum of 32 paid hours per week during the first three months
• Growth Path: Eligible for Field Supervisor or other advancement opportunities as the company expands

Additional Benefits

• Company vehicle (take-home option as earned)
• Fuel card, tablet, uniforms, and major tools provided
• Paid training and development through Aire Serv, Neighborly, and manufacturers
• Flexible scheduling options as the team grows
• PTO program established at onboarding
• Holiday pay
• Performance recognition and annual incentives
• Opportunity to shape our culture, systems, and training standards from day one

Salary : $31 - $42