What are the responsibilities and job description for the Customer Service Representative / Dispatcher position at Aire Serv?
$15-$18 per hour plus performance-based bonuses
As a Customer Service Representative, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and are able to manage a variety of situations on a day-to-day basis effectively.
Specific Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Scheduling appointments
- Assigning daily work/calls to other team members
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.
- Perform other duties as needed, which may include cross-training in related positions
Job Requirements:
- Administrative experience preferred
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
- General computer knowledge, including Microsoft Office
- Typing skills are a must
. Available to work alternating weekly schedules, including some weekends with 10-12 Hour Shifts
Benefits & Pay
The pay range for this position is $15 - $18 per hour plus performance-based bonuses. The hourly rate depends on your experience and abilities.
- Competitive Salary
- 401 (k) Plan Available
- Team-Building Events
- Paid time off
- Health Care Bonus
- Life insurance
- Vision insurance
- Dental insurance available
We are actively interviewing for this position - Apply today, and our hiring manager will follow up!
Salary : $15 - $18
