HVAC Sales Comfort Advisor

Aire Serv of Lombard is coming soon to DuPage County, serving Addison, Glen Ellyn and Lombard. With more than 300 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of Heating and Air Conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!Do you enjoy communicating with customers, identifying their wants and needs and providing solutions that solve their concerns? At Aire Serv, we have an immediate opening for you as an HVAC Home Comfort Designer!This role includes mostly residential and some light commercial HVAC System Design work. Help design a system of equipment that will meet customers’ heating and cooling needs. Designing effective systems includes performing heat gain / loss calculations and piecing together appropriately sized and compatible components that meet customer needs.At Aire Serv, we provide you with the training and systems needed to ensure your success. We are known for our excellent customer service, professional image, and Done Right Promise and we are looking for someone who can partner with us in our pursuit of the highest standards of service and professionalism. If that is you, apply today and an Aire Serv representative will respond soon with more information.Why You’ll Want to Join Our TeamHere are just a few of the benefits you’ll receive when joining Aire Serv as an HVAC Home Comfort Designer:Paid training at our company facility, manufacturer’s facilities, and corporate office – Travel, meals, lodging and training costs are covered.Branded company vehicle with Fuel CardTablet provided with all applications and forms needed to perform duties.Uniforms providedPaid time off the first year with increases each year, plus paid holidaysYear-round employmentAdditional earning potential with commissionsCareer path based on your goals and aspirationsYour Responsibilities as an HVAC Comfort DesignerAs a professional HVAC Sales Associate / Home Comfort Designer, you are a key team member who proactively pursues and nurtures customer relationships and helps customers design an HVAC system that will meet their home comfort needs.Deliver World-Class Customer Service – Wow customers with your friendly, personable approach and quality presentation of design options. Receive incoming calls in a professional and courteous manner. Perform heat gain / loss calculations and utility cost projections to inspire confidence that what you’re offering will meet customer needs. Ensure clear and accurate communication with our install team to ensure all aspects of the job are completed to the customer's satisfaction.Lead Generation and Conversion – Respond to inbound lead opportunities, perform follow up calls, attend networking events, home shows, community events and cultivate quality community relationships that yield positive sales results. Maintain weekly hours for outbound lead opportunity generation while providing availability for inbound lead opportunities. Phone and in-person visits to office buildings/complexes, commercial buildings and multi-family complexes to secure annual maintenance contracts, service contracts and present proposals for replacement of equipment when necessary.Advise on System Upgrades, Improvements, and Service Plans – During in-home visits with residential clients, ask questions and listen intently to understand customer wants / needs and identify system equipment options that exceed customer expectations. Provide options for financing, complete paperwork, file for warranties and create customers for life with your thorough service.Continuous Improvement – Attend weekly, monthly and quarterly Aire Serv coaching and development sessions.To Succeed in this Role Employ our Home Comfort Design system to consistently generate quality outcomes and 5-star reviews.Be driven to provide the highest level of customer service and satisfaction while responding to a variety of situations from day to day and staying organized.Be a self-motivated, energetic, and results oriented person with a high level of work intensity and a bias for action.Be committed to continued training, taking advantage of company-provided opportunities, and investing time into your personal and professional development.How We’ll Measure PerformancePunctuality, Reliability, and Availability – These things impact our customers and the rest of the team.Opportunity Outcomes – Provide relevant system solutions and options that turn relationships into annual sales of no less than $600,000 (With a minimum 4 in-home visits per week with a 55% close rate and a $9,250 average sale, you can generate $1,000,000 in sales annually)Efficiency – Stay organized and manage your time effectively to ensure desired outcomes and deadlines are met.Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring high customer satisfaction by owning the entire process from initial sale through post-installation customer follow-up.How to Know If This is the Job for YouYou are team oriented. When you join Aire Serv as an HVAC Comfort Designer, you will be part of our local team and a larger community of like-minded professionals.You love a smooth process. Our Comfort Designers follow our Aire Serv process, ensuring a consistent and amazing experience for our clients, while growing their income and career.You excel in building customer relationships. You cultivate high quality interpersonal relationships and thrive in customer interactions. You care about meeting the wants and needs of others.Job RequirementsThese are the minimum requirements to be considered for this position.Valid driver's license and clean driving recordExcellent organization and time management skillsExcellent communication skills with customers, install team and office teamProfessional appearance and personalityComputer literacy with working knowledge of Microsoft Office and Google Suite applicationsPrior HVAC industry experience is preferred but not necessaryPrior in-home sales experience is preferred but not necessaryBenefits & PayThe estimate pay range for this position is $60,000 to $120,000 and is based on your sales performance.Negotiable $25,000 base salary plus commission on sales generatedCommission package for sliding scale of gross sales generated on residential homesCommission package for sliding scale of gross profit on light commercial sales (up to 7 tons) and multi-family apartment complexesPaid Holidays (6)Branded Company Vehicle$150/month employer contribution towards Health Insurance after 3 months of employment401K with company matching contribution after six months of employment14 days earned PTO accruing immediately upon employmentCompany Cell PhoneCompany TabletCompany UniformsPaid on-site and off-site training opportunities for software, systems and operationsCommission StructureEquipment Cost per Sale - (Tech-Generated Commission) [Self-Generated Commission]Up to $2,500 - (2.5%) [4%]$2,501 to $5000 - (3.5%) [5%]$5,001 to $15,000 - (4.5%) [6%]$15,001 to $30,000 - (5.5%) [7%]$30,001 and over - (6.5%) [8%]We’re looking to hire only the best. So, if that’s you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.

Salary : $25,000 - $1,000,000