Administrative Assistant - II

SUMMARY: The admin II is responsible for full processing of sales, repair, and purchase order. Close coordination with Sales and Inventory Planning is required to assure adequate quantities yet avoiding unnecessary inventory buildup for the repair of civil aviation articles in accordance with the current technical data provided in the manufacturers’ Instructions for Continued Airworthiness, Services Bulletins, service letters, Airworthiness Directives, government and industry standard practices, and other data acceptable to or approved by the FAA.

DUTIES & RESPONSIBILITIES: Responsibilities include, but are not limited to:

• Create and approves Sales Orders, Repair Orders, Purchase Orders up to approved dollar threshold.
• Complete understanding of computer systems, reporting, processes.
• Cross-department interaction.
• Track and manage the claims process on all orders.
• Answer and assist customers with core related issues.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• Associate’s degree
• 2 years of relevant/technical experience.
• OR an additional 2 years of specific work experience in lieu of degree.
• Strong attention to detail, exceptional computer skills (MS Office Suite, Outlook, WMS).
• Ability to work independently.
• Able to handle multiple tasks in a fast-paced environment.
• Experience in sourcing repairs of aircraft parts and equipment required.

PREFERRED REQUIREMENTS

• 4 to 5 years’ experience in customer service or sales.
• Strong emphasis on accuracy and detail when working with internal and customer data.
• Ability to be persistent and persuasive while maintaining integrity and respectfulness.

OTHER

• The selected applicant will be subject to a background check and drug testing. Equal Opportunity/Affirmative Action Employer. VSE considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.

BENEFITS:

AeroRepair provides a comprehensive suite of benefits including medical, dental, vision, short and long-term disability, life, paid time off, tuition reimbursement, and retirement savings with company match focused on a providing health and financial stability throughout the employee’s career.

ABOUT AEROREPAIR:

AeroRepair is a rapidly growing FAA authorized aviation service provider with ten locations throughout North America. Headquartered in Londonderry, New Hampshire, AeroRepair was founded in 1994. Today, AeroRepair employees are some of the most talented, well-seasoned leaders in the industry. Success for us means being part of a collaborate team where goals are exceeded, and people matter. We offer a competitive salary, market leading benefits, a culture of continuous improvement and career advancement in the growing Aircraft Maintenance Industry. If that sounds like something you’d like to be part of, we’d love to hear from you.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Education:

• Associate (Required)

Experience:

• Customer service: 4 years (Preferred)
• administrative Assistant : 2 years (Required)

Language:

• English (Required)

Work Location: In person