What are the responsibilities and job description for the Dispatcher position at Airco Service?
The Airco Team is always accepting applications! A company can only be as forward-thinking as its people. Airco Service is the leading service company in Oklahoma and Arkansas. We employ knowledgeable service professionals with excellent customer service skills. All full-time employees are offered a comprehensive benefits package that includes health, dental, life, vision, short-term disability, long-term disability, Aflac, 401K, Roth Options and Paid Vacation. If you are interested in joining our team, fill out the employment application below.
Job description
The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists for the company, working to achieve a fuel and time efficient route.
The ideal candidate would be experienced in dispatching in Residential plumbing, electrical, or HVAC industries.
.Requirements:
- Positive attitude
- Ability to multitask
- Professional phone demeanor
- Excellent verbal communication
- Professional appearance
- Demonstrate the ability to follow operational procedures
- Strong customer service orientation
- Effective organizational and communication skills
- Excellent written communication
- An ability to function well as part of a team
- Diligent attention to detail
- Ability to type 50 WPM
- Ability to learn new software
Preferred but no Required:
- Service Titan experience
- MS Word, MS Excel