What are the responsibilities and job description for the Business Development Representative / Outbound BDR position at Aircall.io, Inc.?
Aircall is a unicorn, AI-powered customer communications platform used by 22,000 companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.
- The Business Development Representative's role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database
- Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
- Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
- Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
- Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
- Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall's value proposition and key selling points to raise interest
- Use Salesforce and other best in practice tools for your daily activity and process
- Skilled communicator: you're an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
- Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale-up!
- A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
- Ability to thrive in a fast-paced, hyper-growth environment: you adapt to situations on the fly while remaining calm and even-keeled as you and we grow at lightning speed
- Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus!
- Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
- Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge!
- A team spirit mindset with the desire to continuously grow and learn
- An enthusiastic and positive attitude! This might be the single most important point
Why join us?
Salary : $66,300 - $73,500