What are the responsibilities and job description for the Member Services Coordinator position at Airborne Public Safety Association?
Member Services Coordinator
Full-time | Frederick, MD (in office) | $45,000 to $49,000
About the Airborne Public Safety Association
The Airborne Public Safety Association (APSA) is a 501(c)(3) nonprofit, educational membership organization founded in 1968. We support the safe and effective use of manned and unmanned aircraft by government agencies in public safety operations through training, networking, advocacy, and education. We produce APSCON, the industry's leading conference with over 150 exhibitors and 1,500 attendees, along with the Rescue Summit and training events held locally and internationally.
About the Role
The Member Services Coordinator is the primary point of contact for APSA members and keeps day-to-day membership operations running. The role covers member support and retention, database management, event registration, advertising sales, and the monthly e-newsletter, plus basic accounting. This role reports to the Executive Director/CEO. Some travel is required.
Core Responsibilities1. Member Support & Retention
- Serve as the primary contact for APSA members
- Support member recruitment, engagement, and retention efforts
2. Database & Records
- Maintain the membership database and keep records accurate
3. Events & Communications
- Support registration for APSA events, including some travel
- Configure and distribute the monthly e-newsletter
- Support advertising sales
4. Administration
- Handle basic accounting functions
- Take on other duties as assigned
Experience & Skills
- Highly organized, with the ability to multitask
- Excellent communication skills
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Experience with an AMS, CMS, event management software, social media, or HTML/website work is a plus
- Familiarity with nonprofit, member-driven associations is preferred
- Willingness to travel occasionally
Compensation
$45,000 to $49,000 annually.
Benefits
IRA Program, Full Medical Benefits, Paid Holidays, Paid-Time Off
How to Apply
Send your resume and three references to hr@publicsafetyaviation.org. No phone calls, please.
Pay: $45,000.00 - $49,000.00 per year
Benefits:
- 401(k)
- Health insurance
- On-the-job training
- Paid time off
Work Location: In person
Salary : $45,000 - $49,000