What are the responsibilities and job description for the Sales Operations Specialist, NY (contract) position at Airbnb?
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220 countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.
Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 260 cities, with new offerings and locations dropping regularly in the Airbnb app.
We’re seeking a dynamic and driven Sales Operations Specialist to be the frontline voice of Airbnb in New York. This role focuses on lead generation, conducting in-person sales pitches, and initiating onboarding processes with key services hosts in NY.
Responsibilities
Lead Generation: Identify and connect with potential hosts in person, sourcing through online research, cold calling, community engagement, and local networking.
Sales Pitches: Deliver persuasive in-person conversations to showcase Airbnb Services and its offerings, effectively converting interest into host submissions.
Onboarding: Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.
Market Insights: Gather valuable insights from potential hosts and the community to inform sales strategies and improve service offerings.
Qualifications:
3-5 years of experience in sales, partnerships, or community engagement.
Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source and close successful leads.
learn about and connect with local communities.
Highly organized, with the ability to manage multiple conversations and leads across various platforms.
Clear and positive communicator, both verbally and in writing, with an authentic voice.
Passionate about Airbnb’s mission to create belonging and economic opportunity for hosts.
Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
Based in New York and deep local knowledge of the market and it’s service offerings.
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $30-$37.85/hour.
Benefits: Medical, Dental, Vision, 401K
Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
- Our community is based on connection and belonging.
- Our creativity allows us to imagine new possibilities for people.
- Our responsibility is to all of our stakeholders.
- It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 260 cities, with new offerings and locations dropping regularly in the Airbnb app.
We’re seeking a dynamic and driven Sales Operations Specialist to be the frontline voice of Airbnb in New York. This role focuses on lead generation, conducting in-person sales pitches, and initiating onboarding processes with key services hosts in NY.
Responsibilities
Lead Generation: Identify and connect with potential hosts in person, sourcing through online research, cold calling, community engagement, and local networking.
Sales Pitches: Deliver persuasive in-person conversations to showcase Airbnb Services and its offerings, effectively converting interest into host submissions.
Onboarding: Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.
Market Insights: Gather valuable insights from potential hosts and the community to inform sales strategies and improve service offerings.
Qualifications:
3-5 years of experience in sales, partnerships, or community engagement.
Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source and close successful leads.
learn about and connect with local communities.
Highly organized, with the ability to manage multiple conversations and leads across various platforms.
Clear and positive communicator, both verbally and in writing, with an authentic voice.
Passionate about Airbnb’s mission to create belonging and economic opportunity for hosts.
Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
Based in New York and deep local knowledge of the market and it’s service offerings.
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $30-$37.85/hour.
Benefits: Medical, Dental, Vision, 401K
Salary : $30 - $38