Global Community Programs Lead (contract)

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220 countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
  
  

The Airbnb Community team is looking for a seasoned Senior Global Community Programs Lead to develop and operationalize strategies to connect our Community team with business and brand priorities. In this role you will report to the Director of Global Community Programs to lead a portfolio of programs. This role will intake business, product and policy insights to ensure our Host Communications, Host Education and Host Engagement teams can execute aligned functional plans.

Responsibilities

Operationalize Community team programs strategically aligned to business and product priorities.

• Reviews business and product insights to inform Community objectives and tactics
• Act as primary program POC in cross functional working groups
• Manages working group communications, cascades and channels
• Identifies and manages Community milestones across all sub projects within the program
• Monitor performance and review impact of our work aligned to strategic OKRs
• Set up measurement systems and approach
• Implement and iterate on MBRs / WBRs or comparable processes
• Sets and tracks milestones to ensure deliverables are delivered on time
• Looks across timelines and program milestones to ensure we are strategic how we are staffing the team to support
  
  

Qualifications

• Senior leader with 12 years of related work experience, particularly in Program Management, Strategy or Operations roles
• Track record of leading large scale, high impact, cross-functional efforts and drive projects from ideation to strategy and implementation
• Ability to work quickly with attention to detail
• Highly developed analytical, interpersonal, and verbal/written communication skills
• Experience with leading plan development from beginning to end with little oversight. Must be able to think holistically but also ensure the details are addressed.
• Demonstrated ability to manage multiple work streams and deliverables.
• Experience with Airtable, Keynote, Excel/Google Sheets, Superset is a strong asset
• Solutions oriented and creative problem solver. Able to identify real obstacles constructively.
• Outcome-oriented. Not reactionary, articulates the desired outcome and works collaboratively to create a path to ac
  
  

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $80-$92/hr

Benefits: Medical, Dental, Vision, 401K