Cargo Sales Executive (Turkish Cargo)

Job Description Job Summary: The Cargo Sales Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality. Location: KUL Monitor shipment records and ensure alignment between rate quotations, bookings, and system data. Handle daily booking requests, ad-hoc rates, and follow up on booking status. Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues. Track shipments and manage delays or rebookings with space controllers; communicate updates to agents with proper documentation. Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed. Support urgent and premium space requests by coordinating with head office or partner airlines. Conduct sales visits/calls to gather market information, strengthen relationships with agents, and d velop new opportunities; submit visit reports. Collaborate with sales and operations teams to deliver consistent customer support and service recovery. Requirements: Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field. 3–5 years of experience in cargo reservations, sales support, or airline operations. Strong attention to detail and ability to manage time-sensitive tasks. Excellent communication and coordination skills across internal and external parties. Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage. Ability to work under pressure and adapt to operational changes. AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"