What are the responsibilities and job description for the Servers for the Harbor Grill and Miss Shirley's - AM/PM Shifts position at Air Ventures LLC?
Air Ventures is a well-established, growth-oriented owner and operator of full service and quick service restaurants in airports across the United States. Our employees enjoy providing superior service to our guests from around the world. We are IMMEDIATELY hiring AM AND PM Flexible Shift Servers for our concepts in the Baltimore International Airport, the Harbor Grille and Miss Shirley's Cafe.
Be a part of something great! We offer competitive pay, medical, dental and vision insurance, Short Term and Long Term Disability, paid parking, paid time off, meal discounts, opportunity for advancement and more!
Summary/Objective
Sell and serve food and drinks in a professional manner.
Essential Functions
- Have complete knowledge of Air Ventures’ food and beverage preparation.
- Adhere to Air Ventures’ steps of service requirements.
Adhere to the Air Ventures’ Alcoholic Beverage Service Policy at all times.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Take food and beverage orders from guests and transmit to kitchen staff.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Prepare checks that itemize and total meal costs and sales taxes.
- Collect and process payments from customers accurately.
- Clean tables or counters after patrons have finished dining.
- Clean food service and preparation areas and equipment.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Arrange tables or dining areas.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Stock service areas with supplies such as coffee, food, tableware, linens and supplies.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Garnish and decorate dishes in preparation for serving.
- Provide guests with information about local areas, including giving directions.
- Provide guests with general information or assistance.
Preferred Education and Experience
- High school diploma or GED.
- Prior server experience.
Additional Eligibility Qualifications
- Must be eligible for and maintain SIDA badge required to work in airport.
· Must be 21 or older.
- MUST hold a valid certification from a ‘Responsible Alcohol Service’ organization (such as TIPS, or ServSafe Alcohol, 21-Proof, etc.).
- Must be able to communicate with our Guests (customers) in English language.
- Must be legally authorized to work in the United States.
Equal Opportunity Employer
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Restaurant type:
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Say “Yes” if you received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit.
- Say “Yes” if any of the following statements apply to you.
- I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9months during the past 18 months.
- I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months.
- I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veterans Affairs.
- Say “Yes” if any of the following statements apply to you.
- I am at least age 18 but not age 40 or older and I am a member of a family that:
a. Received SNAP benefits (food stamps) for the past 6 months; or
b. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them.
- During the past year, I was convicted of a felony or released from prison for a felony.
- I received supplemental security income (SSI) benefits for any month ending during the past 60 days.
- I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year.
- Say “Yes” if you are a veteran and you were unemployed for a period or periods totaling at least 6 months during the past year.
- Say “Yes” if you are a veteran entitled to compensation for a service-connected disability and you were discharged or released from active duty in the U.S. Armed Forces during the past year.
- Say ‘Yes” if you are a veteran entitled to compensation for a service-connected disability and you were unemployed for a period or periods totaling at least 6 months during the past year.
- Say “Yes” if you are a member of a family that:
- Received TANF payments for at least the past 18 months; or
- Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest 18-month period beginning after August 5, 1997, ended during the past 2 years; or
- Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made.
- Say “Yes” if you are in a period of unemployment that is at least 27 consecutive weeks and for all or part of that period you received unemployment compensation.
Work Location: In person