What are the responsibilities and job description for the ATI SYSTEMS QUALITY ENG ILN position at Air Transport International, Inc.?
What we do:
Air Transport International (ATI) is an experienced supplemental carrier with the ability to reach across the globe. ATI is an FAR Part 121 charter airline headquartered in Wilmington, Ohio, and operates a worldwide fleet of Boeing 757 and 767 cargo and combi passenger aircraft. ATI specializes in freight forwarding, government and military contracts. ATI is a subsidiary of Air Transport Services Group, Inc.
Our great benefits, competitive pay, and exciting atmosphere are all key factors that help make ATI such a great place to work!
Purpose:
The purpose of the Systems Quality Engineer position is to:
Manage/administer changes to the TechOps primary software system (Maintenix) and related interfaces / software and to support changes to the associated business processes.
- Perform Maintenix Administrator Functions
- Creating User accounts in Maintenix and PRIME (legacy system) for new employees/contractors. Lock / Deactivate user accounts for terminated employees/contractors. Edit existing Roles and Permissions within the software.
- Gather requirements from Maintenix users for changes to software and potential bugs.
- Writing report specifications, escalating perceived software problems to Software vendor, testing provided solutions, communicating changes, liaison with ATSG IT.
- Troubleshoot problems raised and communicate analysis. Recommend solutions.
- Assist users with learning New software (Interfaces) as needed. Answering questions.
- Monitor data quality to identify and communicate user entry errors and correct entry procedures.
- Assist with data clean-up projects as they arise.
- Test upgrades (patches and service packs)
- Participate in the ATSG Maintenix Council with sister companies using the Maintenix software.
- Coordinate solutions with expert users to improve processes and software.
- Assist with software and processes for Tablet usage by flight crews and maintenance (EFB, Electronic Log Book, electronic signature, digital workpacks and job cards).
Additional duties for this position are to support and coordinate major IT projects and initiatives with company personnel and outside agencies/vendors. This would include use of technology for both aviation and non-aviation (business related) to identify and manage project implementation. Ensure primary software systems meet new and existing business requirements/needs by providing oversight to systems
Job Functions:
- Troubleshoot reported problems and bugs to the Tech Ops primary Software. design, report, implement and test solutions for the software.
- Apply analytical and problem-solving skills to help validate processes through methodical testing.
- Research, design, document, and modify software specifications throughout the applicable software life cycle (U patches & service packs)
- Perform Administrative Functions for the legacy and primary software
- Implement improvements in process’s, interfaces and software by collaborating with SME’s, analysts, and developers. Which includes Leading and participating in requirements gathering, analyzing, testing sessions, and coordinating solution implementations
- Develop and monitor program/process changes related to company software systems and their interfaces with the Tech Ops primary software.
- Perform other duties as assigned
Position Requirements:
- Associates degree & 3 years related experience or High School Diploma & 10 years related experience
- Must complete a pre-employment drug screen and a background check
- Strong Communication Skills
- Technical writing ability for clear and concise instructions
- Strong analytical and problem-solving skills
- Capable of working independently
- Excellent computer skills. Proficient with the following programs: Microsoft office products, Mobile IT Software, Apple IOS
Preferred Job Skills:
- Willing to travel nationally and internationally, Valid passport or the ability to obtain one
- Advanced software certifications or continued education in IT systems.
- Commercial Airlines experience
- Experience with Maintenix, IDMR, LIDO, Ops
Physical Requirements:
- Employees are regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
- Comply with ATI attendance requirements
- Light to moderate lifting is required
Air Transport International is an equal employment/affirmative action employer. It is the Company's policy not to discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status and prohibits discharging or in any other manner discriminating against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. The Company further does not discriminate on any other basis protected by applicable federal, state or local laws.
For more information about ATI employment opportunities visit https://www.airtransport.cc