What are the responsibilities and job description for the Customer Service Rep/Dispatcher position at Air Solutions Heating & Cooling Inc?
The function of this position is to:
- Schedule and book the service or sales appointments when clients and prospect call.
- Develop profitable sales and acquire customers through our established sales and marketing program.
- Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as requested.
- To dispatch, manage and allocate resources to meet the expectations of our clients.
- Develop self-generated leads through networking, data mining (from existing client records) and referral generation from previous clients.