What are the responsibilities and job description for the Business System Analyst - IT Solutions Expert position at Air Line Pilots Association?
Job Summary:
The Air Line Pilots Association, International (ALPA) is seeking an experienced Technical Business Systems Analyst to support the Association in deciding how best to use existing technology and/or integrate new tech into existing systems. This role plays a crucial part in ensuring the effectiveness, functionality, and quality of Association software.
Main Responsibilities:
Requirements:
The Air Line Pilots Association, International (ALPA) is seeking an experienced Technical Business Systems Analyst to support the Association in deciding how best to use existing technology and/or integrate new tech into existing systems. This role plays a crucial part in ensuring the effectiveness, functionality, and quality of Association software.
Main Responsibilities:
- Requirements analysis for software development projects
- Quality assurance (QA) processes to ensure high-quality software products
- Continuous process improvement initiatives to enhance business efficiency
- Clear communications between business stakeholders and development teams
- UX assessment for user-friendly software applications
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Business, or related discipline from an accredited college or university
- Three (3) years of proven experience as a Software Business Analyst or Quality Assurance Specialist in a software development environment; five (5) or more years strongly preferred
- Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.)
- Experience with CRM/AMS platforms, Aptify preferred
- Experience with applying generative AI concepts to web applications
- Familiarity with testing tools and frameworks such as Jira, Selenium, TestRail, or similar
