What are the responsibilities and job description for the IT Support Specialist **on-site role position at Air Group LLC?
We're Growing!New Jersey's premier HVAC-Plumbing-Electrical company is seeking an IT Support Specialist to join our team. A minimum of 2 years of experience is required.This position reports to our Director of IT and will focus primarily on IT device management, including setup and troubleshooting. Our ideal candidate will have excellent communication skills, work well with others, and have a desire to learn and grow with our company. Hours: Mon - Fri, 8:00 am - 4:00 pm, with occasional overtime and weekends when special projects/tasks require.About Us:As a family-owned business, we do more than serve customers. We take care of the comfort and safety of our friends, family, and neighbors. We provide personalized solutions - both residential and commercial - for every heating, air conditioning and indoor air quality application. Our customers' comfort is an important responsibility, and our customers are at the center of everything we do at Air Group, LLC.Requirements:2 years' experience providing end-user support (troubleshooting, diagnosis, resolution)Ability to work on-site 5 days a weekExcellent communication skills in all formsWindows OS expMicrosoft Office expActive Directory expWorking knowledge of network connectivity, computers, printers and peripheralsComfortable working in a team environment - must be able to collaborate with all levels of staffHigh School diploma or GEDFluent in English (read, write, speak)US Citizen or Green card holder (no sponsorship is available now or in the future)Bonus Items:College degreeMS certificationsProgramming experienceBenefits:All full-time Employees are eligible to participate in the following benefit programs:Medical insurance (3 plan choices)Benefits concierge service to assist with benefits questions, provider search, claims, etc.Prescription insuranceDentalVisionHealth Savings Account (HSA)Flexible Spending Account (FSA)Dependent Care FSALife insurance (fully funded by Air Group, LLC on day one of employment)Life insurance buy-up optionsDisabilityPet insuranceIdentity theft protection8 paid holidaysPaid time offBereavement leave401k with a generous company matchCompany merchA business culture rooted in teamwork and providing quality workOnly qualified candidates will be contacted. No agency submissions.No relocation offered.No walk-ins please. We require a scheduled interview.All offers of employment are contingent upon the successful completion of a background check, which includes criminal record search and driver's license abstract.
Salary : $23 - $31