What are the responsibilities and job description for the Inside Sales Representative position at Air Energy Group LLC?
Company: Air Energy Group
About Us
Air Energy Group has grown to become one of the most recognized and demanded names in the industrial and life science spaces. We sell high purity compressed air systems and lab and medical rated vacuum systems. Our products, parts, and services are unmatched, in Boston and elsewhere. Our team is on call and available 24 hours a day. We provide our customers with electronics and control repairs, equipment repairs and rebuilds, installations, and refrigeration. Additionally, we have preventative maintenance plans available to maximize our customers' industrial compressed air and vacuum system's utility and efficiency, allow for years of long-lasting reliability.
Visit our Website: airenergy.com
Summary
The Inside Sales Representative is responsible for generating sales, building customer relationships, and providing exceptional service through phone, email, and digital communications. This role focuses on identifying opportunities, qualifying leads, processing orders, and ensuring customer satisfaction to drive revenue growth.
Key Responsibilities
Sales Generation & Customer Engagement
#FCGcareers
#flowcontrolgroup
#airenergy
Air Energy Group operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
About Us
Air Energy Group has grown to become one of the most recognized and demanded names in the industrial and life science spaces. We sell high purity compressed air systems and lab and medical rated vacuum systems. Our products, parts, and services are unmatched, in Boston and elsewhere. Our team is on call and available 24 hours a day. We provide our customers with electronics and control repairs, equipment repairs and rebuilds, installations, and refrigeration. Additionally, we have preventative maintenance plans available to maximize our customers' industrial compressed air and vacuum system's utility and efficiency, allow for years of long-lasting reliability.
Visit our Website: airenergy.com
Summary
The Inside Sales Representative is responsible for generating sales, building customer relationships, and providing exceptional service through phone, email, and digital communications. This role focuses on identifying opportunities, qualifying leads, processing orders, and ensuring customer satisfaction to drive revenue growth.
Key Responsibilities
Sales Generation & Customer Engagement
- Proactively contact existing and potential customers to promote products and services.
- Respond to inbound inquiries, provide quotes, and follow up to close sales.
- Identify upselling and cross-selling opportunities.
- Maintain regular communication with assigned accounts to strengthen relationships.
- Prepare and process sales orders accurately and in a timely manner.
- Coordinate with operations, logistics, and accounting to ensure order fulfillment.
- Maintain detailed records of customer interactions in the CRM system.
- Research and qualify new sales leads.
- Manage and update the sales pipeline to ensure accurate forecasting.
- Collaborate with outside sales and marketing teams on lead generation efforts.
- Address customer questions, concerns, and issues quickly and professionally.
- Provide technical or product information to assist customers in decision-making.
- Escalate complex issues to the appropriate department for resolution.
- High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
- 1–3 years of sales or customer service experience (inside sales experience preferred).
- Proficiency with CRM software, Microsoft Office Suite, and online communication tools.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Persuasive and customer-focused mindset.
- Excellent interpersonal and relationship-building skills.
- Strong organizational and time management abilities.
- Resilient and self-motivated with a results-driven approach.
- Salesforces knowledge is preferred.
#FCGcareers
#flowcontrolgroup
#airenergy
Air Energy Group operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.