HVAC Service Technician 3

Pay: Annually Competitive hourly rates plus commissions! $2,000 SIGN ON BONUS* 

Expanding into Asheville area more and in need of technicians who live in the area!

About the Role:

As an HVAC Service Technician 3 at MAC, you will play a crucial role in ensuring the comfort and safety of our clients by providing expert installation, maintenance, and repair services for heating, ventilation, and air conditioning systems. Your primary responsibility will be to diagnose and resolve HVAC issues, ensuring that systems operate efficiently and effectively. You will also be responsible for educating clients on system usage and maintenance, fostering long-term relationships built on trust and reliability. This position requires a strong commitment to quality workmanship and adherence to safety protocols, as you will be working in various residential and commercial settings. Ultimately, your expertise will contribute to the overall satisfaction of our customers and the reputation of our company in the HVAC industry.

Minimum Qualifications:

• Valid HVAC technician certification or license.


• Minimum of 3 years of experience in HVAC service and repair.

Preferred Qualifications:

• EPA certification for refrigerant handling.


• Experience with advanced HVAC systems, including smart technology integration.


• Customer service experience in a technical field.

Responsibilities:

• Perform diagnostic tests and troubleshooting on HVAC systems to identify issues and implement effective solutions.


• Conduct routine maintenance and inspections to ensure optimal performance and compliance with industry standards.


• Provide exceptional customer service by communicating clearly with clients about their HVAC needs and system operations.


• Maintain accurate records of service calls, repairs, and installations for tracking and reporting purposes.

Skills:

The required skills for this position include strong problem-solving abilities, which will be utilized daily to diagnose and resolve HVAC issues efficiently. Technical proficiency in HVAC systems is essential, allowing you to perform installations and repairs with precision. Excellent communication skills are necessary to effectively educate clients about their systems and provide exceptional service. Attention to detail is critical in maintaining safety standards and ensuring that all work meets regulatory requirements. Preferred skills, such as experience with smart technology, will enhance your ability to work with modern HVAC systems, making you a valuable asset to our team.

*Sign on Bonus is paid $500 post 90 days, $500 post 6 months, $1,000 post first year of employment.