Operations Support Specialist

Company Description

AIR Communities is one of the country's largest owners and operators of multifamily housing, managing high-quality communities across the country! At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

We seek motivated professionals who excel in customer service and thrive in a fast-paced, collaborative environment. If you're inclined towards more challenging tasks and aspire to exceed expectations, our environment may align better with your ambitions, join us!

Job Description

The Specialist is a detail-oriented and analytical professional who supports day-to-day operations and project execution across a large, multi-family portfolio. This role focuses on executing tasks, solving problems, and performing analysis to support team functions.

Working under the guidance of Leads and Managers, the Specialist contributes to operational efficiency by ensuring accuracy, consistency, and timely completion of work. This role is ideal for someone who is developing their analytical and problem-solving skills while gaining exposure to cross-functional operations.

ESSENTIAL JOB FUNCTIONS

Execution & Task Management

• Execute assigned tasks and workflows to support operational processes and team priorities
• Support day-to-day team needs under the direction of Leads and Managers
• Ensure accuracy and completeness of work across systems, trackers, and deliverables
• Manage individual workload to meet deadlines and quality expectations

Problem Solving & Analysis

• Perform basic analysis to support team functions and decision-making
• Identify issues within assigned tasks and workflows and propose actionable solutions
• Troubleshoot routine challenges and escalate more complex issues as needed

Collaboration & Communication

• Communicate findings, updates, and issues clearly to team members
• Collaborate with peers and cross-functional partners to support task execution
• Follow established processes while providing feedback on potential improvements

Operational Support

• Assist with processes related to acquisitions, property transitions, and dispositions
• Support data entry, validation, and maintenance across business systems
• Maintain trackers, templates, and documentation to ensure information is current
• Help manage shared team inboxes and coordination workflows

Project Support

• Support program rollouts and initiatives through tracking and coordination
• Assist with reporting and updates in partnership with analytics or leadership
• Contribute to team projects and ad hoc requests as needed

Qualifications

• 0–2 years of experience in operations, real estate, or a related field
• Bachelor’s degree or relevant internship/work experience preferred
• Strong attention to detail and organizational skills
• Basic analytical and problem-solving capabilities
• Effective written and verbal communication skills
• Proficiency in Excel/Google Sheets and willingness to learn new systems

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected base salary of $75,000- $80,000. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Base salary plus annual bonus.
• 25% Rent Discount available
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) plus company contributions of a 6% employer match.
• Paid Vacation, 14 Paid Holidays, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 15 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

What You Need to Know

Application Deadline: The initial deadline for applications is 5/18/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received. 

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.