Recreation Specialist (Program Manager) (MVO)

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Program Planning & Execution
Develops, organizes, implements, and leads a diverse, comprehensive four-season schedule of outdoor recreation activities, trips, and special events. Responsible for the comprehensive planning, scheduling, and logistical coordination of all outdoor adventures, ensuring offerings align with the needs and interests of the base community. Operates motor vehicles (MVO) to transport patrons, staff, and equipment to and from recreational sites safely and in accordance with established regulations.

Leadership & Supervision
Serves as the lead guide and primary point of contact for assigned outdoor activities and trips. Leads and trains subordinate staff and volunteers, providing daily guidance, establishing performance expectations, and monitoring work execution. Develops and conducts on-the-job training for staff and volunteers to ensure proficiency in outdoor skills, customer service, and safety protocols.

Financial Management & Administration
Assists in the development and management of the program budget, tracking daily revenues and expenditures to ensure fiscal accountability. Supports Nonappropriated Fund (NAF) financial objectives by actively managing revenue-generating operations and identifying areas for cost-efficiency. Performs regular administrative and cashier duties, including processing payments, managing point-of-sale transactions, and generating financial reports.

Safety & Risk Management
Creates detailed program plans and conducts thorough risk assessments prior to all trips and events to mitigate potential hazards. Ensures all operations comply with Air Force, DoD, and local safety and environmental guidelines. Responds to emergencies during outdoor activities, administering first aid/CPR when necessary, and coordinates with emergency services as required.

Program Evaluation & Quality Assurance
Monitors and evaluates the effectiveness of program activities through patron surveys, participation metrics, and detailed after-action reviews. Utilizes data-driven insights to drive continuous improvement, adapting future programs and schedules to better align with customer feedback and emerging recreational trends.

Equipment & Facility Logistics
Manages the lifecycle of outdoor recreation equipment, performing regular inventory audits, maintenance, and repairs. Determines equipment needs, researches products, and submits procurement recommendations to ensure gear remains safe, up-to-date, and sufficient for program demands.

Marketing & Customer Service
Assists in creating marketing materials and coordinating publicity for upcoming programs, classes, and trips. Provides exceptional customer service, answers patron inquiries regarding equipment and outdoor locales, and professionally resolves patron complaints or issues.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12951857

Conditions of employment

• This position has physical lifting requirement which requires the incumbent to complete a favorable pre-employment physical.
• Incumbent must posses and maintain a current and valid state Driver's License.
• This position requires the incumbent to complete a background investigation with favorable results.
• This is a drug testing designated position. The incumbent is subject to random testing for drug use.
• Must possess a valid state driver's license appropriate for the size and type of vehicle operated.
• Must be willing to work an irregular work schedule including evenings, weekends, and holidays.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/26/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Must possess a high school diploma or equivalent. Must have trip-leading experience in adventure-based recreation
programming; successfully planning, organizing, and leading outdoor recreation programs for groups; guiding and teaching participants specialized skills and techniques across various sports; and practically applying risk management procedures to assess and mitigate environmental and operational hazards in remote outdoor settings. Experience in accomplishment of clerical/administrative work; utilizing office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel).

You will be evaluated on the basis of your level of competency in the following areas:

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.