What are the responsibilities and job description for the HVAC Sales & Service Technician (TGL) position at Air Around the Clock?
Description:HVAC Sales & Service Technician (TGL)Air Around the Clock AC & Plumbing | South Florida
- Diagnose, troubleshoot, service, and repair residential HVAC systems independently.
- Generate Tech Generated Leads (TGLs) by identifying legitimate system replacement and upgrade opportunities.
- Evaluate aging, inefficient, and underperforming HVAC equipment.
- Educate homeowners on repair-versus-replacement options, energy efficiency, and comfort solutions.
- Build strong customer relationships through excellent communication and honest recommendations.
- Confidently present repair and upgrade options without high-pressure sales tactics.
- Partner with Comfort Consultants to deliver qualified leads and create a seamless customer experience.
- Meet service performance, customer satisfaction, and lead-generation goals.
- Maintain accurate service documentation and customer information.
- Minimum 3 years of residential HVAC service experience.
- Proven experience generating TGLs, HVAC replacement leads, or service-related sales opportunities.
- Strong knowledge of HVAC diagnostics, troubleshooting, maintenance, and repairs.
- Ability to independently diagnose electrical, mechanical, refrigerant, and airflow issues.
- Excellent customer service, communication, and relationship-building skills.
- Ability to identify legitimate replacement opportunities and confidently educate homeowners.
- Strong sales mindset with a goal-oriented, self-motivated approach.
- Valid driver's license and ability to meet company MVR requirements.
- Ability to successfully complete background, and drug screenings.
- EPA Section 608 certification.
- Experience with high-efficiency and inverter-driven HVAC systems.
- Familiarity with ServiceTitan or similar field service management software.
- Demonstrated success in generating qualified HVAC replacement leads.
- Experience presenting maintenance agreements and indoor air quality solutions.
Salary : $22 - $28