What are the responsibilities and job description for the Patient Engagement Coordinator position at AION Biosystems?
Do you thrive on empowering patients to take control of their health? Are you passionate about bridging the gap between cutting-edge technology and compassionate patient care? If so, then this unique opportunity with AION Biosystems might be your perfect fit!
About the Company:
AION Biosystems is a leading innovator in Remote Patient Monitoring (RPM) solutions. We empower healthcare providers to deliver proactive, data-driven care through our suite of wearable devices and interactive platforms. As a Patient Engagement Intern, you'll play a crucial role in introducing patients to the transformative power of our technology, paving the way for better health outcomes and a more engaged patient experience with our FDA-cleared, wearable continuous body temperature device, the TempShield.
About the Role:
We are seeking an intern who can support patient engagement as a coordinator. In this role you will be supporting the onboarding of patients in a Remote Patient Monitoring (RPM) program. In this dynamic internship, you'll be a trusted liaison between AION Biosystems, and healthcare providers, and their patients, ensuring a seamless transition using the TempShield. Your responsibilities will include:
- Onboarding & Patient Education: Deliver personalized, one-on-one sessions explaining the TempShield's functionality, data interpretation, and benefits for their specific health condition.
- Technical Support: Provide hands-on guidance on the TempShield setup, activation, and troubleshooting common issues with patience and clarity.
- Data Activation: Facilitate a clear understanding of the generated data, fostering patient engagement and proactive symptom management.
- Addressing Concerns: Actively listen to patient questions and anxieties, reassuring them about the technology's reliability and offering ongoing support.
- Collaboration: Maintain close communication with AION Biosystems and healthcare providers regarding patient progress and device-related inquiries.
- Reporting & Quality Assurance: Track enrollment metrics, document interactions, and contribute to ongoing process improvement efforts.
What We Are Looking For:
- Patient-focused: You possess a genuine passion for improving patient experience and outcomes through technological solutions.
- Communication: You excel at clear, concise communication, actively listening to patients, and addressing their concerns with empathy and understanding.
- Tech Savvy: You're comfortable navigating technical details and troubleshooting basic device issues while explaining them in a patient-friendly manner.
- Team Player: You thrive in collaborative environments, fostering strong relationships with both patients and clinical staff.
- Organized & Detail-Oriented: You maintain meticulous records, track enrollment progress, and contribute to quality assurance initiatives.
Qualifications:
- Experience in patient-facing healthcare role (clinical setting, home care, etc.) or clinical experience (research)
- Strong understanding of medical terminology and basic disease processes
- Proficient in communication and presentation skills
- Demonstrated ability to work independently and manage multiple tasks effectively
Location Requirement:
Long Island, NY (Must have a car)
Internship duration: 12 Months
About Us
AION Biosystems is dedicated to dramatically expanding the use and value of Remote Patient Monitoring (RPM) through a unique product and technology platform. AION Biosystems' mission is to provide a lower-cost, easy-to-use device that will make RPM widely accessible for patients at little or no cost to the healthcare provider. Our wearable body temperature device, the TempShield, is an innovative RPM device that empowers healthcare providers to improve patient outcomes for all.
https://www.aionbiosystems.com
AION Biosystems is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.