What are the responsibilities and job description for the Operations & Supply Chain Manager position at AION Biosystems?
We are seeking a highly organized and execution-focused Operations & Supply Chain Manager to own the day-to-day operational backbone of AION. This individual will play a critical role in scaling our device logistics, managing vendor relationships, maintaining inventory accuracy, and supporting operational growth.
This is a hands-on role for someone who thrives in a fast-paced, high-growth environment and can operate across logistics, inventory, and supply chain.
Key Responsibilities:
Operations & Logistics
- Manage end-to-end device logistics including procurement, kitting, distribution, and returns
- Coordinate shipments to clinics, distributors and direct-to-patient programs
- Optimize fulfillment workflows to support rapid scaling across multiple geographies
- Monitor operational KPIs (order accuracy, delivery timelines, device utilization)
Inventory Management
- Maintain accurate inventory tracking across warehouses, distributors, and internal systems
- Implement and manage inventory control processes (cycle counts, reconciliation, forecasting)
- Partner with finance on inventory valuation and reporting
- Prevent stockouts and overstock through proactive planning
Vendor & Supply Chain Management
- Manage relationships with key vendors including manufacturers, logistics providers, and component suppliers
- Track vendor performance (quality, cost, delivery timelines)
- Support sourcing and onboarding of new vendors as we scale
- Ensure vendors meet AION’s operational and quality expectations
Operational Performance & Scaling
- Develop and refine operational processes to support rapid growth
- Identify inefficiencies and implement scalable solutions
- Support expansion into new sites, regions, and distribution models
Qualifications:
Required
- 3–6 years of experience in operations, supply chain, or logistics within healthcare, medical device, or a related industry
- Experience with inventory management systems and operational tracking tools
- Strong organizational skills and attention to detail
- Ability to operate both strategically and hands-on
- Comfort working in a fast-paced, execution-focused environment
Preferred
- Experience supporting device distribution at scale (clinics, distributors, or direct-to-patient)
- Familiarity with ERP or inventory systems (e.g., MRPEasy, NetSuite, SAP, or similar)
- Startup or high-growth company experience
What Success Looks Like
- Seamless, scalable logistics supporting thousands of patients
- Accurate, real-time visibility into inventory across all channels
- Strong vendor performance and cost control
- Efficient, repeatable operational workflows
Why This Role Matters
This role sits at the core of AION’s ability to scale operationally. As we expand nationally and globally, operational excellence will directly impact customer experience, delivery reliability, and overall company performance.
Why Join AION Biosystems
- Play a foundational role in shaping a new category within healthcare
- High-impact position within a rapidly expanding healthcare technology company
- Competitive compensation
- Opportunity to directly influence patient care delivery and operational scale
- We are an ISO 13485 certified company
Location
Commutable distance to Lowell, MA