COO

Role: Chief Operating Officer (COO)

Location: Denver, United States (hybrid)

Compensation: $200k-220k 20% bonus

AimHire is conducting a search on behalf of an established, growth-stage SaaS organization seeking an operational executive to step into the role of Chief Operating Officer. Reporting directly to the CEO, the incoming COO will take ownership of how the business runs day-to-day, from revenue execution and customer outcomes to team structure and operational infrastructure. This person will be the connective tissue between strategy and delivery, ensuring that every part of the organization moves efficiently and in the same direction.

This is a hands-on leadership role suited to an operator who thrives in scaling environments and knows how to turn ambitious goals into repeatable, measurable results.

Key Responsibilities

• Set and manage the company’s operating rhythm, cadence, reviews, planning cycles, and accountability structures across all functions.
• Act as a strategic partner to the CEO, ensuring leadership alignment and translating company priorities into clear, executable plans.
• Take ownership of operational performance across Sales, Marketing, Customer Success, Product, and G&A, removing blockers and driving consistency.
• Build and refine the systems, processes, and frameworks that allow the business to scale without breaking.
• Champion the full customer journey, from first onboarding through long-term retention and expansion, ensuring a high-quality, consistent experience.
• Work closely with Finance on headcount planning, budgeting, and business performance management.
• Define and own the operational metrics that matter, creating visibility and accountability across the organization.
• Develop leaders and managers at all levels, building a culture where people take ownership and deliver results.
• Drive organizational design decisions as the company grows, balancing speed with structure.

Requirements

• 10 years in senior or executive leadership roles within SaaS or enterprise software SaaS background is required.
• A track record of helping a SaaS company scale through a meaningful growth stage, ideally in the $10M–$50M ARR range.
• Genuine cross-functional experience, you’ve led or closely partnered with go-to-market, customer success, and product teams simultaneously.
• Fluency in the metrics that drive SaaS businesses: NRR, churn, CAC, LTV, pipeline coverage, and operational efficiency ratios.
• A history of building process and structure that enables growth rather than slowing it down.
• Comfort operating at the board and investor level, with strong executive presence and communication skills.
• A data-first mindset, you make decisions based on evidence and build systems that surface the right information to the right people.
• The ability to attract, develop, and retain exceptional talent while holding a high performance bar.

Compensation & Benefits

Compensation Range: $200,000–$225,000 base salary 20% bonus

• Medical, Dental, and Vision benefits
• 401(k)
• Flexible PTO
• 12 Paid Holidays
• Hybrid work model (3 days in office) with modern downtown Denver location
• Free parking
• Onsite gym

AimHire is an equal opportunity employer.