What are the responsibilities and job description for the Wyndham Westward Look Grand Resort & Spa - Banquets Manager OEM position at Aimbridge Hospitality?
Join Our Team as a Banquets Manager!
As Banquets Manager, you’re the maestro of memorable moments—masterminding every detail so that each event goes off without a hitch! You’ll keep the Banquet Department running smoother than a perfectly choreographed dance, balancing cost control with dazzling guest service. From setting the stage for spectacular celebrations, orchestrating flawless serving, to leading the grand finale cleanup, you’re in charge of it all. And when it comes to your team, you’re the ultimate coach—hiring, training, cheering them on, offering guidance when needed, and celebrating their growth. If you love being at the heart of the action and inspiring others to shine, this is your spotlight!
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Westward Look Wyndham Grand Resort & Spa provides an upscale Southwestern workplace set on 80 acres in the Sonoran Desert. Originally built as a hacienda‑style home in 1912, the resort blends historic character with modern amenities. Team members support 241 guest rooms, each with a private balcony and desert views, along with on‑site dining, the Sonoran Spa, three pools, hot tubs, and horseback‑accessible nature paths. Located near Sabino Canyon, Saguaro National Park, and Tucson Mall, the property attracts both leisure guests and outdoor enthusiasts. It’s a scenic, resort‑style environment ideal for staff who enjoy delivering warm, high‑touch hospitality.
As Banquets Manager, you’re the maestro of memorable moments—masterminding every detail so that each event goes off without a hitch! You’ll keep the Banquet Department running smoother than a perfectly choreographed dance, balancing cost control with dazzling guest service. From setting the stage for spectacular celebrations, orchestrating flawless serving, to leading the grand finale cleanup, you’re in charge of it all. And when it comes to your team, you’re the ultimate coach—hiring, training, cheering them on, offering guidance when needed, and celebrating their growth. If you love being at the heart of the action and inspiring others to shine, this is your spotlight!
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
Key Skills/Responsibilities
- Hospitality Hero: Approach every guest and teammate with genuine warmth and a service-first attitude—your smiles and positive energy set the stage for unforgettable events!
- Attendance Ace: Keep your attendance shining by reliably showing up ready to impress, adapting to our ever-changing event schedule and upholding Aimbridge Hospitality’s gold standards.
- Style Superstar: Rock your uniform and name tag with pride, ensuring your appearance always matches the high standards of our brand and wows guests at every turn.
- Safety & Standards Whiz: Follow all Aimbridge Hospitality guidelines and regulations to keep every event smooth, safe, and running like clockwork—for both guests and staff.
- Certification Superpower: Always be prepared by keeping your Food Handlers, Alcohol Awareness, CPR, and First Aid certifications up to date—because you’re ready for anything the banquet world brings your way!
- High school diploma or equivalent with at least 2 years of progressive hotel or related experience; supervisory experience required
- Proficient in Windows operating systems
- Strong communication skills; able to convey information clearly and listen effectively to coworkers and guests
- Skilled at problem-solving, including anticipating, identifying, and resolving workplace issues under pressure
- Capable of assimilating and analyzing complex information from multiple sources and making quick, accurate decisions
- Comfortable working with financial data and performing basic arithmetic functions
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Westward Look Wyndham Grand Resort & Spa provides an upscale Southwestern workplace set on 80 acres in the Sonoran Desert. Originally built as a hacienda‑style home in 1912, the resort blends historic character with modern amenities. Team members support 241 guest rooms, each with a private balcony and desert views, along with on‑site dining, the Sonoran Spa, three pools, hot tubs, and horseback‑accessible nature paths. Located near Sabino Canyon, Saguaro National Park, and Tucson Mall, the property attracts both leisure guests and outdoor enthusiasts. It’s a scenic, resort‑style environment ideal for staff who enjoy delivering warm, high‑touch hospitality.