What are the responsibilities and job description for the Wyndham New Orleans French Quarter - Front Desk Manager OEM position at Aimbridge Hospitality?
Join Our Team as a Front Desk Manager OEM!
At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager OEM, you’ll be leading the charge. You’ll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Our Wyndham New Orleans French Quarter hotel is located one block off world famous Canal street in the French Quarter. Our location is convenient to both Canal St. streetcars as well as St. Charles Avenue streetcars and connecting bus lines. We have a parking lot that is complimentary to our staff. Our hotel culture promotes authentic and friendly New Orleans experiences with our guest and we take pride in recognizing our staff by promoting a fun and supportive environment. We engage our team with quarterly events, birthday recognitions, and community service. The French Quarter is a unique place to work and play. We would love for you to be part of our Wyndham French Quarter Family.
At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager OEM, you’ll be leading the charge. You’ll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
Key Skills/Responsibilities
- Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
- Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
- Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
- Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.
- 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- 5 years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems, spreadsheets, and word processing.
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Valid driver's license from the applicable state.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Our Wyndham New Orleans French Quarter hotel is located one block off world famous Canal street in the French Quarter. Our location is convenient to both Canal St. streetcars as well as St. Charles Avenue streetcars and connecting bus lines. We have a parking lot that is complimentary to our staff. Our hotel culture promotes authentic and friendly New Orleans experiences with our guest and we take pride in recognizing our staff by promoting a fun and supportive environment. We engage our team with quarterly events, birthday recognitions, and community service. The French Quarter is a unique place to work and play. We would love for you to be part of our Wyndham French Quarter Family.