What are the responsibilities and job description for the TownePlace Suites Boise - Front Desk Agent position at Aimbridge Hospitality?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
The newly renovated TownePlace Suites Boise Downtown is honored to be a traveler's choice among hotels in Boise, ID. Guests can grab a tasty breakfast at our complimentary breakfast buffet, keep up their routine at the fitness center, take a relaxing dip in the indoor pool, or surf the web on our complimentary WiFi. Our location, which is 3 minutes north of the Boise Airport, is ideal for business and leisure travel. We are located near major Boise attractions including Taco Bell Arena, Boise State University, the Boise Centre and the Boise Zoo. Within walking distance is the Downtown Core with shopping, entertainment and dining venues. Conveniently located near Boise State University, Albertsons Corporate Offices, Simplot Corporate office, NIFC and St. Lukes Health Systems, making us the corporate choice for hotels in Boise, ID.
Application deadline for Colorado positions: