What are the responsibilities and job description for the Staybridge Suites Midland - Front Desk Agent position at Aimbridge Hospitality?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Just minutes from Midland International Airport and the Wagner Noel Performing Arts Center, we are conveniently located in Midland, Texas. This all-suite hotel offers easy access to many of Midlands oil, gas and energy companies, including the new Chevron and Oxy campuses, Schlumberger, and EOG Resources. The Midland Staybridge Suites is close to entertainment and shopping, with wonderful restaurants and sporting events within walking distance. Room options of suites include spacious studio, one bedroom, or the family friendly two bedrooms, substantially bigger than other hotels. Fully-equipped kitchens in all guest suites. Complimentary full service Business Center, outdoor pool and hot tub and inviting den to work or relax. Closest Midland hotel to the airport (MAF) The Social, Monday through Wednesday evenings; dinner and drinks are on us.
Application deadline for Colorado positions: