What are the responsibilities and job description for the Sheraton Milwaukee Brookfield - Banquets Captain position at Aimbridge Hospitality?
Join Our Team as a Banquets Captain!
Step into the spotlight and let your leadership dazzle! As our Banquets Captain, you’ll be the maestro orchestrating every detail—from the first sparkling setup to the final, flawless farewell. You’ll rally your team, keep service seamless, and make every event an unforgettable celebration. If you thrive where energy is high and every moment is a chance to wow guests, get ready—this is your stage to shine and create magical memories!
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Sheraton Milwaukee Brookfield Hotel provides an elevated workplace experience near major Wisconsin attractions including Miller Park, Brookfield Square, and the Brookfield Conference Center. The hotel features an on‑site restaurant, The Craft Room, serving Midwestern‑inspired dishes and cocktails. With 21 meeting venues, the property supports business events and weddings in an upscale setting. Team members help maintain clean, comfortable guest rooms with mini‑refrigerators and support amenities such as indoor and outdoor pools. It’s a versatile environment suited for staff who enjoy serving a mix of business travelers, event guests, and families.
Step into the spotlight and let your leadership dazzle! As our Banquets Captain, you’ll be the maestro orchestrating every detail—from the first sparkling setup to the final, flawless farewell. You’ll rally your team, keep service seamless, and make every event an unforgettable celebration. If you thrive where energy is high and every moment is a chance to wow guests, get ready—this is your stage to shine and create magical memories!
Key Skills/Responsibilities
- Master of Banquets: Lead the charge in setting up, servicing, and breaking down epic banquet events, all while making sure every detail matches the Banquet Event Orders.
- Style & Safety Guru: Keep the team looking sharp and working smart, upholding top-notch standards in appearance, service, and safety. You’re also the go-to for policy and liquor law know-how!
- Team Dynamo: Rally the crew, assign tasks, run pre-event huddles, and help train new recruits to be the best in the biz.
- Guest Happiness Hero: Bridge the gap between Sales, Catering, and guests, swooping in to solve problems, complaints, and keep accidents at bay.
- Operations Whiz & Money Maestro: Juggle schedules, crunch wage reports, keep inventory in check, and oversee beverage service—all while handling checks, paperwork, and cash with impressive finesse.
- Multi-Tasking Marvel & Trusted Ally: Lend a hand with A/V, attend meetings, help out wherever needed, manage “Lost and Found” mysteries, and keep sensitive areas secure—always representing the company with integrity and flair.
- Minimum of 1 year progressive experience in a hotel or related field required
- High school diploma or equivalent required; college coursework in hospitality or a related field is a plus
- Previous supervisory experience preferred
- Alcohol Awareness Certification (must comply with state regulations)
- Excellent communication, decision-making, and problem-solving abilities
- Ability to work effectively under pressure and demonstrate initiative
- Strong proficiency in financial tasks and arithmetic.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Sheraton Milwaukee Brookfield Hotel provides an elevated workplace experience near major Wisconsin attractions including Miller Park, Brookfield Square, and the Brookfield Conference Center. The hotel features an on‑site restaurant, The Craft Room, serving Midwestern‑inspired dishes and cocktails. With 21 meeting venues, the property supports business events and weddings in an upscale setting. Team members help maintain clean, comfortable guest rooms with mini‑refrigerators and support amenities such as indoor and outdoor pools. It’s a versatile environment suited for staff who enjoy serving a mix of business travelers, event guests, and families.