What are the responsibilities and job description for the Marriott Springfield Downtown - Server position at Aimbridge Hospitality?
Join Our Team as a Server!
As a Server, you’re the dining room’s MVP! You’ll wow our guests by juggling orders with a smile, chatting up the menu like a pro, and turning every visit into a memorable experience. Whether you’re taking orders, serving up delicious plates, or keeping things spotless and organized, you bring energy, personality, and top-notch service—always following our company’s playbook and safety game plan.
Key Skills & Responsibilities:
- Guest Experience Guru: Create warm, memorable dining moments by greeting guests with a smile, taking accurate orders, and making sure every need is met from start to finish.
- Menu Mastermind: Know the menu inside and out — from ingredients and dietary needs to daily specials and alcohol service guidelines — so you can guide guests like a pro.
- Accuracy Ace: Deliver food and drinks quickly and flawlessly, with attention to detail that keeps orders spot-on and guests happy.
- Table Tactician: Juggle multiple tables with ease, keeping service smooth, spaces clean, and your cool in high-pressure moments.
- Payment Pro: Handle transactions with precision, close checks confidently, and follow all company and security protocols like a seasoned cashier.
- Cleanliness Champion: Keep the service area spotless and safe, following hygiene regulations and certification standards without missing a beat.
- Stamina Specialist: Stay energized and on your feet — lifting, bending, and moving with strength and endurance throughout your shift.
Education & Experience:
- High school diploma or equivalent preferred.
- Previous experience in hospitality or food & beverage service is a plus.
- Strong interpersonal and communication skills, with the ability to engage with guests and coworkers professionally.
- Must obtain and maintain any required certifications (e.g., Alcohol Awareness, Food Handler’s Card) as per state regulations.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar. The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.
Application deadline for Colorado positions: