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Marriott Springfield Downtown - Banquets Manager

Aimbridge Hospitality
Aimbridge Hospitality Salary
Springfield, MA Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 9/8/2026
Join Our Team as a Banquets Manager!

As Banquets Manager, you’re the maestro of memorable moments—masterminding every detail so that each event goes off without a hitch! You’ll keep the Banquet Department running smoother than a perfectly choreographed dance, balancing cost control with dazzling guest service. From setting the stage for spectacular celebrations, orchestrating flawless serving, to leading the grand finale cleanup, you’re in charge of it all. And when it comes to your team, you’re the ultimate coach—hiring, training, cheering them on, offering guidance when needed, and celebrating their growth. If you love being at the heart of the action and inspiring others to shine, this is your spotlight!

Key Skills/Responsibilities

  • Hospitality Hero: Approach every guest and teammate with genuine warmth and a service-first attitude—your smiles and positive energy set the stage for unforgettable events!
  • Attendance Ace: Keep your attendance shining by reliably showing up ready to impress, adapting to our ever-changing event schedule and upholding Aimbridge Hospitality’s gold standards.
  • Style Superstar: Rock your uniform and name tag with pride, ensuring your appearance always matches the high standards of our brand and wows guests at every turn.
  • Safety & Standards Whiz: Follow all Aimbridge Hospitality guidelines and regulations to keep every event smooth, safe, and running like clockwork—for both guests and staff.
  • Certification Superpower: Always be prepared by keeping your Food Handlers, Alcohol Awareness, CPR, and First Aid certifications up to date—because you’re ready for anything the banquet world brings your way!

Education & Experience

  • High school diploma or equivalent with at least 2 years of progressive hotel or related experience; supervisory experience required
  • Proficient in Windows operating systems
  • Strong communication skills; able to convey information clearly and listen effectively to coworkers and guests
  • Skilled at problem-solving, including anticipating, identifying, and resolving workplace issues under pressure
  • Capable of assimilating and analyzing complex information from multiple sources and making quick, accurate decisions
  • Comfortable working with financial data and performing basic arithmetic functions

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information

Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar. The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.

Salary : $67,000 - $78,000

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