What are the responsibilities and job description for the Hampton Inn Harrisonburg South - Front Desk Agent position at Aimbridge Hospitality?
Part Time and Full Time positions available
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Our hotel offers close proximity to James Madison University, and offers convenience to shopping and dining options as well as many outdoor attractions and activities. From hiking and skiing to playing golf and exploring the historical sites, visitors will find many things to do nearby. We hope travelers will explore American history and mountain culture today at Hampton Inn Harrisonburg - South. Once they've arrived at our hotel, our guests will find a lot of great amenities waiting for them in them room. We offer free high-speed internet access in every guest room. When guests are ready for some rest, they can hunker down for the night in our comfiest amenity: our clean and fresh Hampton bed®.
Application deadline for Colorado positions: Part Time and Full Time positions available
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Our hotel offers close proximity to James Madison University, and offers convenience to shopping and dining options as well as many outdoor attractions and activities. From hiking and skiing to playing golf and exploring the historical sites, visitors will find many things to do nearby. We hope travelers will explore American history and mountain culture today at Hampton Inn Harrisonburg - South. Once they've arrived at our hotel, our guests will find a lot of great amenities waiting for them in them room. We offer free high-speed internet access in every guest room. When guests are ready for some rest, they can hunker down for the night in our comfiest amenity: our clean and fresh Hampton bed®.
Application deadline for Colorado positions: Part Time and Full Time positions available