What are the responsibilities and job description for the Fairfield Inn & Suites Denton - Front Desk Agent position at Aimbridge Hospitality?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
The Fairfield Inn & Suites by Marriott-Denton is only minutes from the University of North Texas, Texas Woman's University, Presbyterian Hospital and Denton Regional Medical Center. Our prime location offers easy access to some of the top things to do in Denton. Visitors delight in a choice of 5 performing arts venues including the Murchison PAC located on the Campus of UNT. Rest well in our rooms and suites with signature plush Marriott bedding, ergonomic workspaces, and free WiFi. Start your morning with selections from our free hot breakfast served daily and enjoy lunch and dinner at nearby Denton restaurants. Stay on top of your fitness at our 24-hour onsite fitness center or take a swim in our indoor pool. You may also take advantage of our close proximity to many of Denton's favorite museums. Business travelers can rest easy with our group room bookings and Denton meeting rooms. Whatever brings you to Denton enjoy your stay at the Fairfield Inn and Suites! Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
The Fairfield Inn & Suites by Marriott-Denton is only minutes from the University of North Texas, Texas Woman's University, Presbyterian Hospital and Denton Regional Medical Center. Our prime location offers easy access to some of the top things to do in Denton. Visitors delight in a choice of 5 performing arts venues including the Murchison PAC located on the Campus of UNT. Rest well in our rooms and suites with signature plush Marriott bedding, ergonomic workspaces, and free WiFi. Start your morning with selections from our free hot breakfast served daily and enjoy lunch and dinner at nearby Denton restaurants. Stay on top of your fitness at our 24-hour onsite fitness center or take a swim in our indoor pool. You may also take advantage of our close proximity to many of Denton's favorite museums. Business travelers can rest easy with our group room bookings and Denton meeting rooms. Whatever brings you to Denton enjoy your stay at the Fairfield Inn and Suites! Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!