What are the responsibilities and job description for the Element Chandler Fashion Center - Front Desk Agent position at Aimbridge Hospitality?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Element Chandler is steps away from the upscale shopping, dining and entertainment at Chandler Fashion Center. Tumbleweed Park and Mesquite Groves Aquatic Center make it easy for visitors to stay active in our city that's close to Phoenix, Scottsdale and Tempe. Our state-of-the-art fitness center, refreshing pool and healthy food options all help them be at their best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing and unwinding. Our open-flow guest rooms are designed to meet all our guests' needs, with fully-equipped kitchens, the signature Heavenly Bed® and more, all thoughtfully arranged to rejuvenate them for work or play.
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Element Chandler is steps away from the upscale shopping, dining and entertainment at Chandler Fashion Center. Tumbleweed Park and Mesquite Groves Aquatic Center make it easy for visitors to stay active in our city that's close to Phoenix, Scottsdale and Tempe. Our state-of-the-art fitness center, refreshing pool and healthy food options all help them be at their best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing and unwinding. Our open-flow guest rooms are designed to meet all our guests' needs, with fully-equipped kitchens, the signature Heavenly Bed® and more, all thoughtfully arranged to rejuvenate them for work or play.